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Author Topic: Active TV software will not install  (Read 3978 times)

madunwa

  • Guest
Active TV software will not install
« on: December 22, 2007, 10:33:24 AM »

I use a windows XP SP2 and I've upgraded my firmware. The difficulty I'm having is installing the active tv software on my pc; it tells me that "installation failed and set up will now exit". Is there a way to fix this problem? or is a peculiar problem with my pc?. Thanks.
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HotTamale

  • Guest
Re: Active TV software will not install
« Reply #1 on: December 24, 2007, 10:31:08 AM »

I had a similar install issue.  I found that after I upgraded .NET framework (I had beta) to a full version.  The install completed.  The full version came with another program, not sure if you can find it somewhere else. Hope this helps.

HTC
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ECF

  • Poweruser
  • Level 11 Member
  • *
  • Posts: 2692
Re: Active TV software will not install
« Reply #2 on: December 26, 2007, 10:23:03 AM »

Yes goto Windows updates then goto optional updates and make sure you have NetFramwork 1.1 installed. You will also need Windows Media Player 11 installed.
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Never forget that only dead fish swim with the stream

ccontreras

  • Guest
Re: Active TV software will not install
« Reply #3 on: December 26, 2007, 05:42:48 PM »

Also try to download a fresh copy from the support site.

http://www.support.dlink.com/products/view.asp?productid=DSM%2D520#apps
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