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Author Topic: FLIP HD MP4 files won't play  (Read 3827 times)


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FLIP HD MP4 files won't play
« on: February 16, 2010, 09:49:52 AM »

I've discovered that MP4 files from an HD Flip camcorder won't play, the DSM-520 displays an error, "file format not supported". This is very frustrating, because the device proclaims to be able to play an MP4 file and I made the purchase decision based on that, and come to find out - it won't.
Before I return it, does anyone know of a way to get Flip MP4 files to play?


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Re: FLIP HD MP4 files won't play
« Reply #1 on: February 17, 2010, 06:27:12 AM »

This may be inconvenient, but you can always re-encode the video to a different format.  This will result in reduced quality.
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  • Poweruser
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Re: FLIP HD MP4 files won't play
« Reply #2 on: February 17, 2010, 02:46:09 PM »

The device states to support "MPEG-4 (ASP - Advanced Simple Profile)" What profile MPEG-4 does your device record in?
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