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Author Topic: DCS 3420 Black Screen  (Read 3663 times)

redant2u

  • Level 2 Member
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  • Posts: 37
DCS 3420 Black Screen
« on: June 16, 2012, 02:13:44 AM »
Hi all
Hope this is the right place to ask. I have a DCS 3420 that is connected via CAT5 to may LAN and 2days ago something happened on the laptop, whenever I open the window in internet explorer on Win XP Pro; the camera just show a black screen.
If I use any other computer on my LAN I get a clear picture of the Gate that the camera is focused on...

Any one please, I have checked the laptop drivers and updates but ca not see something wrong.

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redant2u

  • Level 2 Member
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  • Posts: 37
Re: DCS 3420 Black Screen
« Reply #1 on: June 28, 2012, 12:20:46 AM »
I have found the problem; it was the anti-virus program that do an upgrade and after a few setting config it was working again.
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