D-Link Forums
COVR - D-Link Whole Home Systems => COVR-2202 => Topic started by: eelpout on October 31, 2019, 12:22:45 PM
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title says it all. one of my 2200 access points is emitting a guest network, the other 2 units aren't and I don't want them to. Kinda strange.
Unfortunately, when the main "A" unit is in "bridge" mode, which mine is, there is no way to toggle the guest network, it's missing from the GUI. do I have to put it back in "router" mode to fix it? I guess I can try factory resetting that point and re-syncing, but sadly I'm kind of finding having to hook these guys up together by a cable each time to do this a little clunky (I know, I'm whining ;)).
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Try enabling guest network on the A point router and let the system reboot. Then go back in and disable it. I saw this last nite while working with the B point.
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Try enabling guest network on the RBR and let the system reboot. Then go back in and disable it. I saw this last nite while working with the B point.
by "RBR" do you mean the main "A" Covr? If so, I'll have to set it back to being a "router" from a "bridge" to do so (one of my complaints about the software :().
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Typo there. Sorry about that. Yes A point.
Ya when in Bridge mode, Is presume guest work is not available. SO not sure if going back to router mode, enabling Guest network, disabling it again then going back to Bridge mode will work. :-\
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I'm using one "A" point and 3 Satellites, one of them connected by LAN to "A". And that one sends the unprotected Guest-WiFi, and only if conected by LAN. If i exchange them, same picture. It seems that the Guest-Wifi toggle is not stored as a setting in the nodes, but only transmitted via mesh signal. When using ethernet backhaul, the node does not get that signal and uses factory setting.
This security issue must be fixed. The best would be to get access to each node to make this setting, be able to switch of LED, etc.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
I have mentioned this as well about Guest Network being un-secured:
http://forums.dlink.com/index.php?topic=75110.msg304739#msg304739 (http://forums.dlink.com/index.php?topic=75110.msg304739#msg304739)
I have forwarded this to D-Link.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information (http://forums.dlink.com/index.php?board=635.0)
We find that phone contact has better immediate results over using email.
Let us know how it goes please.
I'm using one "A" point and 3 Satellites, one of them connected by LAN to "A". And that one sends the unprotected Guest-WiFi, and only if conected by LAN. If i exchange them, same picture. It seems that the Guest-Wifi toggle is not stored as a setting in the nodes, but only transmitted via mesh signal. When using ethernet backhaul, the node does not get that signal and uses factory setting.
This security issue must be fixed. The best would be to get access to each node to make this setting, be able to switch of LED, etc.
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I had opened a case with the DLINK EMEA support for this exact issue on Apr14, which I had to close, at least momentarily, since all DLINK support members are all currently working from home and have no way to test all systems.
As I understood they are not aware of the issue.
I am using the last firmware, 1.04.
Like everyone, I am a bit worried to see what guest network being active, and I am waiting this issue being resolved to purchase 2 additional COVR to complete my setup.
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Thanks for letting us know. I encourage you to re-open a case with D-Link in your region.
This is a known issue and needs to be fixed for this model router series.
I had opened a case with the DLINK EMEA support for this exact issue on Apr14, which I had to close, at least momentarily, since all DLINK support members are all currently working from home and have no way to test all systems.
As I understood they are not aware of the issue.
I am using the last firmware, 1.04.
Like everyone, I am a bit worried to see what guest network being active, and I am waiting this issue being resolved to purchase 2 additional COVR to complete my setup.
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Well, online with chat support and of course, when the problem is supposed to appear, it doesn't. I had the 2202 A point online in router mode and using Mac Safari browser. The Guest Network is working and can be disabled. I ran thru the bridge mode configuration to check to see if it appeared there and it doesn't. I factory reset the A point and setup from scratch. After it was setup, I used Mac and Safari browser to enable the Guest Zone and set a password. It came online and was seen on my phone and pad. I disabled it and the Guest Zone disappeared. I could have sworn this wasn't working last time I had the 2202 online. Crazy me I guess.
So users in this thread, please re-check your system, ensure your using the latest FW version, clear browser caches and factory reset your A Point and setup from scratch. Then use a browser, any should work. Guest Zone should not be enabled after setting up the A point. I didn't setup the B point. I wanted to ensure the A point was working correctly.
Please let us now if this corrects the guest network being seen when it shouldn't be...
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Indeed, explicitly enabling/disabling the wifi guest, from the 'router' configuration, made the trick for me.
Long story, I reverted back to 'router' mode using the iOS application, played a bit around in the menu using both the iOS app and the console. Since I was not 100% sure that both the nodes A+B were properly reconfigured while doing, I properly put the node A behind my main router, disconnected the wire from the node B, then made another factory reset from the console. Doing so I noticed that a dlink-guest was still being broadcasted, so something was probably not yet properly defined.
So from a clean 'router' configuration, from the console, I enabled the dlink guest wifi, gave it another name, checked it was there, that I could login from another device, then I disabled it from the console.
Then I changed the configuration back to 'Bridge', also power off/on the node B.
Then I could not see anymore the dlink guest broadcasted the node B.
Cant be sure this is the root cause, but it seems to work so far.
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Ya, after I factory reset the A point, I didn't see guest network being broadcast.
Possible that you may have not been aware that after you changed to bridge mode that guest network may have been enabled by accident or by some odd behavior, then while in bridge mode the B Point picked it up.
Not sure if Guest Network is supported in AP mode since that feature needs to be tied to the WAN port in router mode. IN AP mode, WAN side gets disabled thus the main and guest network would be on the same network. ???
No if D-Link can fix the DNS issue I'm seeing I can run the 2202 has my main router and fully use it.
Would be nice to see LAN vs Wireless status on Ethernet connected B points though.
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Damn, that may not be that easy...
I noticed that the dlink-guest was again broadcasting this morning. I could connect to it and check that it was fully functional. :(
So I turned off and on the Access Point and I dont see it anymore, for now.
I had wondered if this may have anything to do with the Ethernet cabling. I have one cable that goes to a switch attached to my router, and the other one that connect to a PowerLine adapter, but I am not able to reproduce trying a few permutation with or without.
The problem is that if that guest wifi restart after a while, between a few minutes to a few hours after, it will be difficult to isolate a testcase without looking at the code.
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Ya mode is your A Point in currently? I might be able to help out with this. I can run mine either in router as a 2ndary router or AP mode and see if this happens...Let me know.
Would be one reason why I couldn't reproduce, if it did work initially. I didn't leave my A point enabled long enough. I put it back in the box to wait for the DNS Relay fix.
Damn, that may not be that easy...
I noticed that the dlink-guest was again broadcasting this morning. I could connect to it and check that it was fully functional. :(
So I turned off and on the Access Point and I dont see it anymore, for now.
I had wondered if this may have anything to do with the Ethernet cabling. I have one cable that goes to a switch attached to my router, and the other one that connect to a PowerLine adapter, but I am not able to reproduce trying a few permutation with or without.
The problem is that if that guest wifi restart after a while, between a few minutes to a few hours after, it will be difficult to isolate a testcase without looking at the code.
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Ok, I set up my A point as a 2ndary router behind a primary.
I enabled guest network to see if it it appeared. It did.
Disabled guest network to see if it disappeared. It did.
I'll let it run and check on it later on and tomorrow and the weekend.
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Right I am having the same setup, with a backhaul.
So far, after having run for 8 hours, the guest did not came back yet.
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Ok, mines not set up with the B Point, just the A point. ;)
Hoping by Monday, we'll see something or not. ::)
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I stand corrected a bit.
It is possible that yesterday before I noticed that the guest wifi has reappeared, I had switched the access point B on and off while I was messing around with the wire cabling - I had forgotten my Powerline actually.
So this morning, with still no sign of the dlink-guess, I switched by accees point B off and on. The guest wifi came out right away. NOK.
I switched it off and on again, and I could not see it. NOK
I again switched it off and on, and I could still see it. NOK.
I remove the backhaul from the port 2, power it off and on, and I could NOT see it. OK this time.
I put back the backhaul in the port 2, power it off and on, and I could see it. NOK.
I put back the backhaul in the port 1, power it off and on, and I could see it. NOK.
I removed the backhaul, power it off and on, plugged the backhaul after the AP had power on, and I still could NOT see it. OK so far.
To make a long story short, the guest network may came out, or not, right way after a power switch. This seems to be conditioned by the backhaul wiring at boot time.
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Good to hear.
I to am not seeing Guest Network since putting the 2202 A point online yesterday, however looking at my wifi analyzer, I believe the 2.4Ghz Guest Network maybe enabled however the broadcast SSID is just hidden.
(https://i.postimg.cc/SsXkqxRH/Screenshot-20200501-121754.png) (https://postimg.cc/G81Zxrkj)
(https://i.postimg.cc/HxfHL17n/Screenshot-20200501-121911.png) (https://postimg.cc/ZBFXfgHz)
As you look at my capture, the COVR2202 SSID name is in GRAY color on the analyzer, However look at the light GREEN signal that's matching or close to matching the GRAY signal.
The short signal capture is of me downstairs from where the 2202 is. I then walked up near the 2202 and the GREEN signal bar followed.
I don't see a shadow signal bar on the 5Ghz radio. I presume Guest Network only support 2.4Ghz only.
I would think if guest network was disabled that the radio for this feature would be turned OFF and not just hiding the SSID broadcast name. ::)
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Great tool. Looking at it now, I think that
- The dlink-guest only works in the 2.4 frequency indeed
- Instead, I still see the 2 hidden bssid, whenever dlink-guest is active or not. I am guessing this is for the tri-band mechanism.
Note that in my case, I see the guest wifi only started from my 'B' access point, I never saw it active from my main one 'A'.
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Ya been using this tool for a while now. Handy.
Ya, D-Link confirmed the guest network signal is hidden when disabled.
I'll connect up my B point and see if it does anything different.
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Ok, my B point is up and running wirelessly. IF I don't see anything by tomorrow, i'll wire connect it.
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Double-checking this again.
When the guest wifi is not active, I see 8 BSSID, basically 4 per Access Point, so 2 per Frequency, one visible, one hidden.
The visible are EC.xx.xx.xx.xx.6x. I have 4.
The hidden are F2.xx.xx.xx.xx.6x. I have 4.
When I activate the guest wifi (so restarting the second access point with the backhaul ON), I see 2 additional WIFI, one per frequency (basically my past statement was wrong).
F6.xx.xx.xx.xx.6x. I have 2, visibles. Broadcasted from my second AP (B).
They all appear more clearly in the networks tab. It looks to me that the guest wifi is not broadcasted hidden.
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Well had a power outage this morning so couldn't test duration.
However looking at both points, I do see a hidden signal on both points. i presume this is the guest network that running all the time, just the SSID name is hidden.
What would be interesting to see if you enabled it, had a iphone connect to it, then disable the guest network, doe the iphone remain connected?
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Also I don't see any hidden signals from the points on 5Ghz. Just the 2.4Ghz only.
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You may not see all BSSID from the 'Analyze' tab that show the graphs, but you should find them all listed from the 'networks' tab. There are probably some limitation with the drawing of all.
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(https://i.postimg.cc/ZnS31hmv/APlist.png) (https://postimg.cc/phspF4pP)
Is all thats listed here.
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Right. I think that the windows (free) version may be providing more complete information.
Below 2 out of the 4 hidden I see in the 5ghz range.
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Can either of you connect to the guest network when it is disabled?
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Well there is no option to activate/deactivate the guest with in bridge mode.
But yes when the guest wifi is 'on' in bridge mode, yes, I can connect to it and access the internet; it is fully functional.
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There is a ticket for D-Link engineers submitted so I will let you know when they respond. They may need more information but hopefully they can replicate it and update the firmware.
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Can you confirm that Guest Network isn't supported while in AP(bridge) mode? So far Guest Network isn't being activated in router mode while it's disabled. Just see the hidden signal is all.
Can either of you connect to the guest network when it is disabled?
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They are investigating this issue. Hope to hear back by Monday.
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Thank you for the update Sir. ;)
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After weeks and weeks of waiting, engineers got back with "vendor supplied beta firmware but problem still exists. Will need more time". ::)
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???