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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: jangodoggy on January 26, 2018, 06:57:01 AM

Title: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 06:57:01 AM

Hi. I'm connected fine to my 932L camera but i can not open neither video windows in both programs/browsers? The plugin thats missing is napapi so where do i go from here? I'm on windows 10pro  64.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 08:04:22 AM

What browser are you using?

napapi is a Java Plug In.

Use IE11 or FF ESR version of there browser.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 10:54:31 AM

Sorry, tried explorer from win 10 don't know what version that is? And firefox i haven't used yet. but will try it now:)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 10:55:58 AM

In IE11, check the add-ons with in IE11 for java for this plug in.

Be sure your getting the ESR version of FF, not the normal standard version of there browser.
http://forums.dlink.com/index.php?topic=66483.0 (http://forums.dlink.com/index.php?topic=66483.0)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 11:02:58 AM

Firefox ESR says while loggin in to my nas that connetion is not safe with padlock logo? How do i do it the safe way?

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 11:03:57 AM

Add the exception...it's ok since your on the same network.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 11:08:23 AM

Okay, i'll try but forgive me, don't know much about these browsers:)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 11:12:00 AM

"Add the exception" where and how?

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 12:05:12 PM

IS FF not giving an option to add an exception by chance?

Is the browser trying to use HTTP or HTTPS with the IP address of your camera?

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 12:07:50 PM

I tried both http and https but same problem. And as mentioned i can not make the exception to work?

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 12:09:55 PM

Might try adding to the either security preferences of FF or Advanced. Hmmm. Haven't had this issue. Possible older FW on camera doesn't work with newer version of FF ESR.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 12:15:59 PM

Maybe, but i'm lost and don't know how to mess around in certeficate and other settings? Should i try loggin in anyway?

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 12:27:20 PM

Yes...wont hurt anything....

http://securitymusings.com/article/522/disabling-firefoxs-secure-connection-failed-warning (http://securitymusings.com/article/522/disabling-firefoxs-secure-connection-failed-warning)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 12:37:49 PM

Did that, still no video previews :( Really really a bummer so what good are these cameras when i can use my diskstation surveillance app.
Any other options are welcome ;)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 12:38:52 PM

make sure Java is installed and the java NAPAPI plug in is seen by FF or IE11. And also enter in the IP address of the camera into Java's exception list as well.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: jangodoggy on January 26, 2018, 12:57:48 PM

I'll try just that ;D  I'll get back later with the result :D Thank you very much for your help, FN.

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 01:10:30 PM

I'll check with my 933L this evening as well. It's getting older now.  ::)

Title: Re: Problem opening video from both my dlink and Synology surveillance
Post by: FurryNutz on January 26, 2018, 04:56:15 PM

Ok, here is what I get with my Windows 10x64 PC:
IE11 x32: (https://image.ibb.co/mt2J6w/IE11_Windows10x64_DCS933_L.png)
IT did asked me to install the video plug in that IE was missing. I installed it then closed IE then reopened IE11.

FF ESR v52.4.0 (32-bit):
(https://image.ibb.co/njyrRw/FFNot_Secure.png)
(https://image.ibb.co/hcswtb/FFNot_Secure_Advanced.png)
(https://image.ibb.co/jeY2Yb/FFAdd_Exception.png)
This adds the exception to FF.

I had to update Java first.
Then use HTTP://IP address of camera.
I asked me to Activate Plug in on the video preview screen on the cameras UI, then allow plugin and remember plug in pop up.
(https://image.ibb.co/e7G36w/FFAllow_Plugin.png)
(https://image.ibb.co/bHjZDb/FFJava_Warning.png)
Select Don't show again from this publisher.

(https://image.ibb.co/mt2J6w/IE11_Windows10x64_DCS933_L.png)