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[JavaLawyer]

Microsoft Internet Explorer 11 (IE11) may not be fully compatible with the current firmware version of select D-Link products. Accessing the D-Link product web user interface (web UI) from IE11 may result in some functionality not working as expected. Examples of this behavior may include firmware update failures and specific user interface components not displaying properly.

Solution

Potential workarounds:

• Use compatibility mode in IE11 and see if the problem persists
• Disable installed browser security-related add-ons (e.g. No Script and Ad-Block) or add an exception within the add-on that will exclude the D-Link device web UI (i.e. IP address)
• Enable developer mode (F12) in IE11, go to the button icon on the right (Emulation) and select "Internet Explorer 10" instead of "Edge" on Document Mode.

If neither of these options resolves the issue, then try a different web browser  to access the D-Link device web UI:

• IE10 or earlier (best known solution)
• Firefox (may have dependencies on Java configuration)

As a safety precaution, a compatible browser version should always be used for performing critical functions.