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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-868L => Topic started by: wlsuen on November 16, 2015, 05:50:15 PM

Title: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: wlsuen on November 16, 2015, 05:50:15 PM

I just brought 868L yesterday,
but it Can't detect San Disk 128GB Ultra USB Thumb Drive USB 3.0

H.W. B1
Firmware 2.03

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: FurryNutz on November 16, 2015, 06:06:39 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Is the thumb drive formatted for Windows NTFS?

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: wlsuen on November 16, 2015, 09:44:25 PM

Hardware version is B1
Firmware version is 2.03
I'm in Hong Kong
Yes, the thumb drive is formatted for Windows NTFS

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: wlsuen on November 16, 2015, 10:02:09 PM

I'll format it to FAT32 and test tonight.

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: FurryNutz on November 17, 2015, 06:33:24 AM

Keep us posted.

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: wlsuen on November 17, 2015, 04:28:59 PM

I tried NTFS, exFAT, FAT32, all are not detected.
I also tried other portable 500GB HDD, 240GB SSD are not detected.
Only 32GB Thumb drive and 120GB SSD are work.  >:(

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: FurryNutz on November 17, 2015, 05:16:18 PM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: wlsuen on November 17, 2015, 07:53:40 PM

OK! THX a lot!

Title: Re: Can't detect San Disk 128GB Ultra USB Drive USB 3.0
Post by: FurryNutz on November 17, 2015, 07:56:27 PM

Let us know how it goes.