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Author Topic: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems  (Read 3328 times)

Brian6962

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #30 on: January 24, 2017, 09:25:02 AM »

For the current return there is. Case ID: C6964697   Though I have mentioned multiple cameras, they just apologize but don't ask for serial numbers or other information. 

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FurryNutz

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #31 on: January 24, 2017, 09:28:01 AM »

I'll see if I can get any additional information on this.
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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Brian6962

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #32 on: January 24, 2017, 09:29:00 AM »

Thanks!
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Brian6962

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #33 on: January 24, 2017, 09:40:32 AM »

This is the Case ID: C6954574 for the camera I purchased and sent back.  The last case ID was for the defective replacement.  (If that helps)
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FurryNutz

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #34 on: January 24, 2017, 09:45:11 AM »

Ok, let us know how the next one does. Any other details about it's operation will be helpful. Date started and how it's configured and what was going on if and when it fails. Also FW version it came loaded with and if you do any updates. There is v1.08 available currently.

Been no body else with this issue so not sure if it's a HW issue or a environment or configuration problem. I would presume D-Link would need to try and reproduce in there labs.
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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Brian6962

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #35 on: January 24, 2017, 09:59:41 AM »

Did you review the past discussion I had with this issue in this thread?   

They are primarily configured with the Automatic Set-up utility and I was using the TP Link PoE injector.  Now, I am using a D-Link PoE Switch.   I live in the Chicago area, which is not extreme weather.  The cameras are in the shade and protected from the elements, rain, snow, etc.  I am using D-View Cam and the D-Link cloud to view them.   I am using a SanDisk Memory card 32mb in each camera, also.   

Anything else you can think of? 
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FurryNutz

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Re: DCS-2310L with TP Link gigabit ethernet POE injector p r oblems
« Reply #36 on: January 24, 2017, 10:02:20 AM »

Let us know how the replacement one does and if it fails, what is going on when it does and all the conditions. I have passed this onto D-link for review as well.
I hope we can figure this out.  :o
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
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