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Author Topic: Solid red light after attempted firmware update  (Read 1948 times)

mrinstall

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Solid red light after attempted firmware update
« on: November 27, 2016, 04:47:11 PM »

I had been really happy with dsp w215 until the app stated I need to update the firmware. After attempting the update my smart plug status light stays on solid red. I've tried holding the connect button for 10 seconds and I've tried different outlets but I still get the solid red light. I called tech support and they said the unit is defective.
Does anyone know how to reset the unit or force the update to it?
Thanks in advance.
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Richpat

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Re: Solid red light after attempted firmware update
« Reply #1 on: November 27, 2016, 07:58:43 PM »

you may try to hold the button for 10 seconds, then hold the botton for 10 seconds and disconnect from power, hold the botton and reconnect it for another 10s.

hold the botton all the time.

Then use a pc to connect to the smart plug and follow the screen to upload the firmware.
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FurryNutz

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Re: Solid red light after attempted firmware update
« Reply #2 on: November 28, 2016, 06:51:46 AM »

Link>Welcome!

  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?



I had been really happy with dsp w215 until the app stated I need to update the firmware. After attempting the update my smart plug status light stays on solid red. I've tried holding the connect button for 10 seconds and I've tried different outlets but I still get the solid red light. I called tech support and they said the unit is defective.
Does anyone know how to reset the unit or force the update to it?
Thanks in advance.
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

mrinstall

  • Level 1 Member
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  • Posts: 4
Re: Solid red light after attempted firmware update
« Reply #3 on: November 28, 2016, 07:33:05 PM »

you may try to hold the button for 10 seconds, then hold the botton for 10 seconds and disconnect from power, hold the botton and reconnect it for another 10s.

hold the botton all the time.

Then use a pc to connect to the smart plug and follow the screen to upload the firmware.
Thanks. I was able to get this connected to my computer but it fails the upgrading of the firmware.



Link>Welcome!

  • What region are you located?
I'm in the US. Thanks



I had been really happy with dsp w215 until the app stated I need to update the firmware. After attempting the update my smart plug status light stays on solid red. I've tried holding the connect button for 10 seconds and I've tried different outlets but I still get the solid red light. I called tech support and they said the unit is defective.
Does anyone know how to reset the unit or force the update to it?
Thanks in advance.
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mrinstall

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  • Posts: 4
Re: Solid red light after attempted firmware update
« Reply #4 on: November 28, 2016, 08:05:56 PM »

Does anyone have the firmware 1.24 for my DSP-W215? Thats the firmware version on my other dsp w215. Thanks
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FurryNutz

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Re: Solid red light after attempted firmware update
« Reply #5 on: November 29, 2016, 06:57:22 AM »

Try here:
http://tsd.dlink.com.tw/downloads2008.asp

What Mfr and model is your main host router?  ???
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

mrinstall

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Re: Solid red light after attempted firmware update
« Reply #6 on: November 29, 2016, 11:09:55 PM »

Try here:
http://tsd.dlink.com.tw/downloads2008.asp

What Mfr and model is your main host router?  ???

Thanks for the link. I used the 1.24 firmware update and its working again. Thank you both for your help.
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FurryNutz

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Re: Solid red light after attempted firmware update (RESOLVED)
« Reply #7 on: November 30, 2016, 06:34:28 AM »

Glad you got it working. Enjoy.  ;)
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Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

samanth9

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Re: Solid red light after attempted firmware update
« Reply #8 on: May 31, 2017, 04:56:58 PM »

Even I am having the same issue.

Which fireware to use?

Firmware: DSP-W215 A2 FW v1.24 or GPL code: DSP-W215 A2 FW v1.24?

I tried DSP-W215 A2 FW v1.24 and its failing....where as GPL code: DSP-W215 A2 FW v1.24 is 700MB.

Thanks in Advance.
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sandeep

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Re: Solid red light after attempted firmware update
« Reply #9 on: June 01, 2017, 04:33:17 AM »

I'm having a firmware update issue as well.

Can you tell me how did you update the firmware please? When I got to http://192.168.0.60, I just get a 404 NOT FOUND error. Is there something I'm missing?
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GreenBay42

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Re: Solid red light after attempted firmware update
« Reply #10 on: June 01, 2017, 06:46:24 AM »

Firmware 1.24 is on the US support site now.

How to update (from D-Link UK) - http://www.dlink.com/uk/en/support/faq/mydlink-home/uk_how_do_i_update_firmware_dch_s150_dsp_w215_dch_m225
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