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Author Topic: DSN-1100-10 boot loop  (Read 2976 times)

DRT-1000

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DSN-1100-10 boot loop
« on: March 16, 2016, 09:23:01 AM »

Startup ERROR: ICH_IOC_BLOCK_CREATE_DEVICE failed, errno = 84
Startup ERROR: Step 7 failed!

So there's the error. after that it starts a Bug Check, that fails, send reboot cmd and loops, over and over again.
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FurryNutz

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Re: DSN-1100-10 boot loop
« Reply #1 on: March 16, 2016, 09:31:17 AM »

What region are you located?
What FW version is currently loaded?
What Mfr model router is the SAN connected to?
Had a factory reset been performed with out the SAN being connected to a router? Have a static IP address assigned PC connected directly to the SAN to see if it recovers after a factory reset?

http://forums.dlink.com/index.php?topic=50221.0
« Last Edit: March 16, 2016, 09:32:51 AM by FurryNutz »
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DRT-1000

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Re: DSN-1100-10 boot loop
« Reply #2 on: March 17, 2016, 09:15:47 AM »

yeah, didn't get that far, no IP as the NIC does not initialize. was able to fix it by assigning a a static IP and telling it to pull boot loader and firmware from TFPT server.
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FurryNutz

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Re: DSN-1100-10 boot loop (RESOLVED)
« Reply #3 on: March 17, 2016, 10:38:22 AM »

Glad you got it working.
Enjoy.  ;)
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mattthhdp

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Re: DSN-1100-10 boot loop
« Reply #4 on: April 09, 2016, 05:31:35 PM »

im having the exact same problem ... can you give more detail of the step you have done ?

(i mean, i already have an tftp server up and running, i can acces my Dns1100-10 from the console port ...) but what are the command that you have inputed into your Dlink, and where did you download the bootloader and the firmware.

Hope that you can help me.

Thank you !
« Last Edit: April 09, 2016, 06:24:16 PM by mattthhdp »
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FurryNutz

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Re: DSN-1100-10 boot loop
« Reply #5 on: April 13, 2016, 11:55:29 AM »

I would send DRT a PM and reference this and your other thread and see if he responds.

This needs phone support as it sounds like a hard problem and needs to be reviewed by phone support anyways. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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mattthhdp

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Re: DSN-1100-10 boot loop
« Reply #6 on: April 16, 2016, 09:56:56 AM »

He dosent answer his pm ^^

I will try to contact them by phone (if that can help someone else  1-800-361-5265 for french support from monday to friday 12:00 to 21:00)

and i will post the answer here.

Hope that will help because my DSN1100-10 is stuck in a boot loop ... and i cannot access the data on it !
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FurryNutz

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Re: DSN-1100-10 boot loop
« Reply #7 on: April 17, 2016, 07:17:57 AM »

Let us know how it goes.
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mattthhdp

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Re: DSN-1100-10 boot loop
« Reply #8 on: April 23, 2016, 08:40:17 AM »

So... after getting 0 help from dlink phone line ... send us the unit and we will repair it for you at a small price .....

i finnaly was able to make it to work, i have removed the battery, unpluged the unit, let it sleep for the night (pretty sure that was useless but :P) and reboot the DSN-1100-10, ..... and voila !
2 week for that !

Hope that will help someone like me !

If you need help, feel free to ask !

Again, sorry for my bad english, but im french !
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