D-Link Forums

D-Link Mobile Apps => D-Link Wi-Fi App => Topic started by: johnzrunner on February 07, 2020, 03:27:35 AM

Title: Access D-link Wi-Fi app through internet
Post by: johnzrunner on February 07, 2020, 03:27:35 AM
Hello, I recently bought a Dir-2660 router. The D-link wi-fi app is working properly when I am connected directly to the router, however I cannot access it out of the house.

D-Link Cloud Service is registered, and I can see my device when I login to sso.dlink.com, but when opening the app outside the house I receive the following prompt:
Disable your cellural data and enable your mobile device's Wi-Fi until the device setup process is complete.

Is there something I can do, maybe forward a port, to access my D-link through the internet?

P.S. the D-link defend app properly sees which devices are online when I am out of the house.
Title: Re: Access D-link Wi-Fi app through internet
Post by: FurryNutz on February 07, 2020, 06:15:00 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)



Internet Service Provider and Modem Configurations

Which cell phone provider do you use? ATT, T-Mobile, Verizon?
Title: Re: Access D-link Wi-Fi app through internet
Post by: Raymond Cox on July 17, 2020, 07:31:52 PM
I have some kind of experience using Netgear and Marcus. But I don't know much about D-Link router yet. During  a few days I am thinking to buy D-Link routher for me. What is your thought?
Title: Re: Access D-link Wi-Fi app through internet
Post by: nullname on November 10, 2020, 06:54:10 PM
I have the same problem that I can't access D-link WiFi outside my router's range.
And, here's my info:
router: dir-x5460
firmware: 1.04
region: USA

isp: verizon fios
isp modem mfr actiontec
     model# MI424WR-GEN3I

cellphone provider: t-mobile

Thanks!

Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)

  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Which cell phone provider do you use? ATT, T-Mobile, Verizon?
Title: Re: Access D-link Wi-Fi app through internet
Post by: GreenBay42 on November 11, 2020, 08:46:11 AM
The WiFi app is currently for local only. D-Link is working on remote access for 2021 on some devices. You can enable remote access via the web UI and use that remotely.
Title: Re: Access D-link Wi-Fi app through internet
Post by: Raymond Cox on January 11, 2021, 06:24:51 AM
I recently bought a router for me Netgear. But I would like to switch from it and now want to buy a D-Link router. Which one would be better for me? Give me ideas. Thanks!