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Software => Shareport - macOS => Topic started by: lono175 on January 31, 2014, 01:33:53 AM

Title: shareport installation failed on 10.9.1
Post by: lono175 on January 31, 2014, 01:33:53 AM

The installer says "installation failed: run postinstall script for SharePort Plus Installer."

I tried SharePort Plus 4.3 and 4.2.0. The error messages are the same.

Title: Re: shareport installation failed on 10.9.1
Post by: FurryNutz on January 31, 2014, 07:46:51 AM

Try switching from x64 bit mode to 32bit mode and try the installation of the SP software again...

Title: Re: shareport installation failed on 10.9.1
Post by: lono175 on January 31, 2014, 08:03:29 AM

I use the following command to switch to 32 bit:
"sudo systemsetup -setkernelbootarchitecture i386"

But the error message still persists.

Title: Re: shareport installation failed on 10.9.1
Post by: FurryNutz on January 31, 2014, 08:31:12 AM

Well I can check mine on my MBP 2007 LT. My SP has been already installed since 10.6 and I just applied the OSX updates over it so I've never had a need to re-install SP.

I recommend that you phone contact D-Link support and get some help on this. There could be an issue with the install and 10.9.1.

I'll see if I can test this this weekend.

Title: Re: shareport installation failed on 10.9.1
Post by: lono175 on January 31, 2014, 09:02:02 AM

I followed the steps in this link
http://forums.dlink.com/index.php?topic=5946.0;wap2

Then the error message goes away

******the solution*******
Pre Instructions:
If you have been trying without success I suggest you do the following before starting.
-Uninstall all versions of SX Virtual Link that you have installed. (use the uninstaller provided, or use appzapper  http://www.appzapper.com/)
-Uninstall all versions of D-Link Shareport that you installed. (same methods)
-delete all installation files of the above as to prevent confusion or mistakes (+empty trash)
-Close all, and restart.

1.A  In the System Preference in Mac, delete your printer.
1.B  Restart.
2.  Download and use Silex utility rather than the d-link re branded version.  Much more stable.
http://www.silexamerica.com/support/software/svl.html
2.B  restart.
3.  Start your printer first, open the utility and connect, print your document.
3.  To go from printing a document to scanning a document, you must disconnect the link, turn off the printer, and start again.  The utility does not work well with multifunction devices.
********************

Title: Re: shareport installation failed on 10.9.1 (RESEOLVED)
Post by: FurryNutz on January 31, 2014, 09:21:33 AM

Enjoy.  ;)

Title: Re: shareport installation failed on 10.9.1
Post by: FurryNutz on February 03, 2014, 11:49:18 AM

Ok, so new version of SP that support OSX 10.9:
http://forums.dlink.com/index.php?topic=50708.0 (http://forums.dlink.com/index.php?topic=50708.0)