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Author Topic: DCH-S150 registration  (Read 2263 times)

darevalor

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  • Posts: 2
Re: DCH-S150 registration
« Reply #15 on: April 20, 2017, 06:54:16 AM »

Yesterday I had to give them the serials during my support chat. Guess, they
have deleted the two serial numbers in their database. So this morning I had
the chance to register the two devices again.

There is a bug - either in the device, or in their server for re-register.
Right now I have no chance to bring them alive, whatever I try.

rgds

And, is the problem solved? I have the exact same issue with my DCH-S160's after a firmware upgrade. Now already waiting for one and a half week for reply from the tech support, but now answer.

Thanks in advance!

A long time has passed since last post... Could someone solve this problem?. I recently bought a motion sensor (DCH-S150) and a Siren (DCH-S220) and I have the same problem.

Thanks!
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FurryNutz

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Re: DCH-S150 registration
« Reply #16 on: April 22, 2017, 04:38:36 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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