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Author Topic: Pink and Purple view during daytime  (Read 17242 times)

Sparkydude

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Re: Pink and Purple view during daytime
« Reply #15 on: May 14, 2014, 09:03:33 AM »

For the last few months one of my cameras had that washed out pinkish hue lack of color.
Switching from night mode to day wouldn't fix it.  Tried that over and over . I learned to live with it. It was no longer under warranty.
 After reading a recent post about ..."gently taping the camera" I decided to give it a try.
A few gentle taps (with a pencil) top side and bottom did nothing. I decided  to tap it with the handle of a kitchen type butter knife.
 A few gentle taps again all around nothing much, then a little more taps on the base  and color was back and functioning normally.

Try at your own risk, just saying, I was no longer under warranty, so what the heck, I took my chances.
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JavaLawyer

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Re: Pink and Purple view during daytime
« Reply #16 on: May 14, 2014, 09:10:50 AM »

For the last few months one of my cameras had that washed out pinkish hue lack of color.
Switching from night mode to day wouldn't fix it.  Tried that over and over . I learned to live with it. It was no longer under warranty.
 After reading a recent post about ..."gently taping the camera" I decided to give it a try.
A few gentle taps (with a pencil) top side and bottom did nothing. I decided  to tap it with the handle of a kitchen type butter knife.
 A few gentle taps again all around nothing much, then a little more taps on the base  and color was back and functioning normally.

Try at your own risk, just saying, I was no longer under warranty, so what the heck, I took my chances.

Out of curiosity, what Firmware version is installed on your DCS-5010L?
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Sparkydude

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Re: Pink and Purple view during daytime
« Reply #17 on: May 14, 2014, 03:51:49 PM »

Firmware Version   1.03 (2014-01-22)
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RecordEverything

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Re: Pink and Purple view during daytime
« Reply #18 on: June 08, 2014, 04:30:39 PM »

I think this is caused by the IR filter not clicking into place. The click while changing modes is that happening. Without an IR filter during day-mode everything will turn pink and purple. It could be a software issue or it could be a physical hardware issue so if you're under warranty definitely raise it.

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Sparkydude

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Re: Pink and Purple view during daytime
« Reply #19 on: October 08, 2014, 08:06:28 AM »

as a follow up to my recommendation about 'tapping' the camera to correct the pinkish and purple washout colors, let me add this.
 
 Recently, with a power outage,  ( this of course happens now and then) my camera returned to the washed out colors. In the past the tapping worked to return normal colors, this time, no go.

After tapping all over for 5 minutes with no results, I had the idea to have my wife sit at the computer and switch back and forth between night and day mode every 3-5 seconds while I tapped with a knife handle.  Success in under a minute !  Normal colors back.
Also, I might add under normal use I leave it set for 'always daytime mode' to avoid problems.
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atomsk

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Re: Pink and Purple view during daytime
« Reply #20 on: October 14, 2015, 09:16:15 AM »

I think this is caused by the IR filter not clicking into place. The click while changing modes is that happening. Without an IR filter during day-mode everything will turn pink and purple. It could be a software issue or it could be a physical hardware issue so if you're under warranty definitely raise it.

I have this same issue with a 5009L. I've done all of this, settings, firmware, swapping day/night, tapping, and cleaning the lense. I do believe that this is a combination of hardware and software as mentioned here. I am RMA'ing my current 5009L but anyone else having this issue should look into doing the same if they are experiencing this as it's not really just a matter of settings.
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FurryNutz

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Re: Pink and Purple view during daytime
« Reply #21 on: October 14, 2015, 12:43:46 PM »

Thanks for posting. Let us know how the RMA turns out.  ;)
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DavidDu

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Re: Pink and Purple view during daytime
« Reply #22 on: April 05, 2017, 07:32:53 AM »

100% Workaround: Gently knock the camera's round head so that the filter falls and everything is restored!
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FurryNutz

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Re: Pink and Purple view during daytime
« Reply #23 on: April 05, 2017, 08:21:22 AM »

Thanks for posting this information. Hope it helps future users.

100% Workaround: Gently knock the camera's round head so that the filter falls and everything is restored!
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