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Author Topic: Updated to firmware 1.10, lost ability to administer router  (Read 528 times)

ericgunn

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  • Posts: 1
Updated to firmware 1.10, lost ability to administer router
« on: March 19, 2017, 02:20:01 PM »

Hello, today I updated the firmware to 1.10 from the admin console. After the update I lost ability to administer the router. Home form says internet is disconnected, and "click to repair" launches, but does nothing. I can view individual pages, but no information about router settings are displayed.

Wired and wireless devices are still working, so I do have an internet connection.

Viewing Chrome dev tools I see in the console windows bootstrap errors "Bootstrap's JavaScript requires jQuery version 1.9.1 or higher", but it's jQuery 1.8.2 that's being loaded.

I tried powering the router off and back on, but nothing changed.

DIR-890L   
HW:A1   
FW:1.10

All help appreciated
Thanks
Eric
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FurryNutz

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    • New DIR-890L Router with SmartConnect™ Technology
Re: Updated to firmware 1.10, lost ability to administer router
« Reply #1 on: March 19, 2017, 02:29:46 PM »

Link>Welcome!

  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process

Clear all browser caches before and after loading the FW file.
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting

Richpat

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Re: Updated to firmware 1.10, lost ability to administer router
« Reply #2 on: March 27, 2017, 10:49:51 PM »

You may try to use a difference browser and also to clear all the history.

Pat
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FurryNutz

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Re: Updated to firmware 1.10, lost ability to administer router
« Reply #3 on: March 28, 2017, 06:26:54 AM »

Any status on this?  ???

Hello, today I updated the firmware to 1.10 from the admin console. After the update I lost ability to administer the router. Home form says internet is disconnected, and "click to repair" launches, but does nothing. I can view individual pages, but no information about router settings are displayed.

Wired and wireless devices are still working, so I do have an internet connection.

Viewing Chrome dev tools I see in the console windows bootstrap errors "Bootstrap's JavaScript requires jQuery version 1.9.1 or higher", but it's jQuery 1.8.2 that's being loaded.

I tried powering the router off and back on, but nothing changed.

DIR-890L   
HW:A1   
FW:1.10

All help appreciated
Thanks
Eric
Logged
Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting