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Author Topic: Updated to firmware 1.10, lost ability to administer router  (Read 78 times)


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Updated to firmware 1.10, lost ability to administer router
« on: March 19, 2017, 02:20:01 PM »

Hello, today I updated the firmware to 1.10 from the admin console. After the update I lost ability to administer the router. Home form says internet is disconnected, and "click to repair" launches, but does nothing. I can view individual pages, but no information about router settings are displayed.

Wired and wireless devices are still working, so I do have an internet connection.

Viewing Chrome dev tools I see in the console windows bootstrap errors "Bootstrap's JavaScript requires jQuery version 1.9.1 or higher", but it's jQuery 1.8.2 that's being loaded.

I tried powering the router off and back on, but nothing changed.


All help appreciated


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Re: Updated to firmware 1.10, lost ability to administer router
« Reply #1 on: March 19, 2017, 02:29:46 PM »


  • What region are you located?
  • Are you wired or wireless connected to the router?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process

Clear all browser caches before and after loading the FW file.
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Go Here>Router Troubleshooting