Greetings! 1st post...
I have seen this error discussed before but I haven't seen the detail and exact circumstances so I am broaching the subject in hopes of a resolution.
I have 3 DCS cameras, 2 of which are 934L and 1 936L. I have had the 934Ls for a little over 1 year and the other for about 6 months.
I have had no issue with connection; set up etc. UNTIL YESTERDAY (3/1/17)
On the android mobile app ALL of the cameras are showing as connected (blue cloud icon) but I can only connect to 1 of the 934Ls and the 936L. On the desktop, ALL of the cameras are showing connected (green check mark) but again I can only connect to 1 of the 934Ls and the 936L.
The error I get on the mobile app is : "The video stream from your device was lost. Please try again".
All of the cameras are on the same network, all in the same house. Obviously, there is no issue with the network or the other 2 wouldn't be working. There is obviously no issue with power or the camera wouldn't show as connected.
-I can't access the settings, because it won't connect.
-I saw some people say they had success by turning off their mobile wifi, this has not worked for me.
-I was also accessing the cameras via another app to see all the cameras at the same time(not sure I'm allowed to mention the name here). However because I am not currently on the same network I can't say if that is working right this moment
(Difference between what I am seeing and the other reports is: I had only noticed the issue for iOS,I hadn't seen mention of the issue persisting on the computer as well, also it wasn't clear if camera was connected and if they had the issue with other cameras on the network)
Thanks in advance for any assistance. Let me know if there are any other details.
Android S7/Tab S2 using safari on Mac
*Other than this I have been happier than a hummingbird in the spring with the cameras and the mobile app access(outside of some obvious features I'd like to see*