Thanks for the input. I've tried to contact Customer support repeatedly, and I have yet to be able to speak with a person. I either get automated messages, that say they're too busy to help and hang up on me, or I get put on hold only to be hung up on once the system rings me through. It's an inexpensive camera, and I probably could have just as easily replaced the whole camera, but with this sort of garbage customer support I wouldn't buy another camera right now if they were $0.50 ea.
I may try emailing again, but at this point I'm pretty sour on DLink, if this is how they treat customers.