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Author Topic: Shareport 4.6 won't work on OS X El Capitan  (Read 6859 times)

rdye56

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Shareport 4.6 won't work on OS X El Capitan
« on: December 07, 2015, 12:01:17 PM »

Will an update be made to Shareport to support Mac OS X 10.11.x (El Capitan)? 4.6 will mostly install but warns that the .kext file is incompatible (I believe it now has to be signed). Shareport will  run and "sees" my printer, but will not connect. (Computers having older versions of the OS are able to connect with no issue.)
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #1 on: December 07, 2015, 12:21:24 PM »

Have you fully removed the software then attempted to reinstall it?
What Apple PC do you have?
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rdye56

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #2 on: December 07, 2015, 08:41:25 PM »

Using the uninstaller to remove Shareport and then re-installing version 4.6 did allow the installation to complete without any errors. However, although my Epson printer appears in the Shareport list, when I try to connect I get the connection failed message. I am using a MacBook Pro 15" early 2011 12 gb RAM with OS X 10.11.1. (My older Macbook Pro with Yosemite can connect without issues, as this PC could before upgrading the OS.)
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #3 on: December 08, 2015, 06:56:46 AM »

I'll have a look at this on my Mac Mini with 10.11.1 that I got updated last night and have a go with the v4.60.
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #4 on: December 11, 2015, 07:22:35 AM »

I can confirm that this is an issue. I'm getting the *.kext file is not compatible with this version of OSX. I'll pass thing along to D-Link. Please be patient.
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rdye56

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #5 on: January 26, 2016, 11:28:20 AM »

Is there any word on how long it will take to resolve this?
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #6 on: February 02, 2016, 07:39:58 AM »

Nothing as of yet. You might phone contact them and ask for help and information on this. Please reference this thread.
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Medallo

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #7 on: December 14, 2016, 09:49:38 PM »

Hello.  :D Any solution to this problem?
There is still no solution for 10.11 and 10.12?
Thank you. ::)
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #8 on: December 15, 2016, 06:43:32 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Hello.  :D Any solution to this problem?
There is still no solution for 10.11 and 10.12?
Thank you. ::)
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Medallo

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #9 on: December 15, 2016, 06:03:42 PM »

hi.
I already asked for help over the phone and then they informed me the following:

A pleasure to greet you again, I beg your pardon for the delay in answering you. I inform that the last version is of 2015 and is compatible only until the version 10.10 (Yosemite), below follows the link where you can download it:

Https://1drv.ms/u/s!AifwdSVipZvAlgDHhgShVI7KG8Q9

If you have any doubt or inconvenience contact us, we are at your disposal.

Sincerely,

Another step to follow? ???
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FurryNutz

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Re: Shareport 4.6 won't work on OS X El Capitan
« Reply #10 on: January 30, 2017, 07:19:21 AM »

Don't think there is any other solution for SP.
I recommend that you install a network print server device and connect your printer to it and then anyone on your network will have access to the printer when needed.

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