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Author Topic: {Resolved} Can't Get Email Alerts to Work  (Read 6299 times)

AKFubar

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{Resolved} Can't Get Email Alerts to Work
« on: December 11, 2009, 09:26:20 AM »

Trying to setup email alerts to email account.  Always getting failure when I test the settings.  I am using FW 108b08_beta because I have a WD Caviar Green 2TB drive installed.

Help appreciated.

Thanks
« Last Edit: December 13, 2009, 01:37:48 AM by AKFubar »
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manusz

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Re: Can't Get Email Alerts to Work
« Reply #1 on: December 11, 2009, 09:53:54 AM »

try with smtp.gmail.com and you user nane and password. Any other config didn't work for me.
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AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #2 on: December 11, 2009, 10:18:47 AM »

Thanks for your suggestion but it does not work with gmail either.  Still getting failure.
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gunrunnerjohn

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Re: Can't Get Email Alerts to Work
« Reply #3 on: December 11, 2009, 10:53:01 AM »

How exactly do you have it configured?  I've had no problem using this feature.  Try using your ISP email account, they may be blocking port 25 as an anti-SPAM measure for other accounts.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #4 on: December 11, 2009, 12:14:43 PM »

Actually I'm using my ISP acct with port smtp 25.  I'll have to see if they are blocking it.  Thanks for the suggestion.
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AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #5 on: December 11, 2009, 02:42:58 PM »

Just checked with my internet provider it does not seems like anything at their end is stopping the email so I am puzzled on this problem ???.  It seems to be a bug?
« Last Edit: December 11, 2009, 04:56:04 PM by AKFubar »
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AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #6 on: December 12, 2009, 01:25:44 AM »

I have also noticed that the dns-323 system does not log the status of any of my attempts to send email alerts.
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hilaireg

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Re: Can't Get Email Alerts to Work
« Reply #7 on: December 12, 2009, 05:11:19 AM »

Here are my settings:

Login Method: Anonymous

SMTP Server: <isp mail server>
Sender Email: <my isp email address>
Receiver Email: <my isp email address>


Also, ensure that your router/firewall is not blocking outbound SMTP traffic.

HTH,
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AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #8 on: December 12, 2009, 07:03:57 AM »

Just tried your suggested settings for my parameters also tried disabling all anti virus software and any firewalls, still getting email failure.
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AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #9 on: December 12, 2009, 12:28:01 PM »

Resolved the problem.   I had the 323 connected to the second lan port on my computer I changed the location and connected the 323 to my switch and it now works.  Although I was able to move files between my PC and the 323 when it was directly connected to my PC, it couldn't seem to find a way to the internet on that connection to send the email.  As you can tell I am not a network specialist by any means so I learned something today.

 I guess the only question I have for anyone that can help is how can this be made to work with a direct connection to the second lan port on my PC to send email alerts?  I suspect that it has something to do with the gateway ip setting.
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gunrunnerjohn

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Re: Can't Get Email Alerts to Work
« Reply #10 on: December 12, 2009, 12:58:14 PM »

Actually, connecting it to the second port had a number of problems, depending on the exact configuration of the two ports.  If you had bridged them, you could have gotten a connection to the Internet.  However, connecting directly to the router/switch is clearly the best way to connect these boxes, so that part is solved. :D
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

AKFubar

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Re: Can't Get Email Alerts to Work
« Reply #11 on: December 12, 2009, 01:26:13 PM »

Thanks to all who replied for your assistance and patience.  :)

Cheers
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coxwain

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Re: Can't Get Email Alerts to Work
« Reply #12 on: December 12, 2009, 06:45:02 PM »

use the Anonymous settings work for me
with my home mail smtp.primus.ca,sending using gmail account to home account
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DNS-323  2x1.5TB Seagate Drives Separate Volumes
Volume1
Volume2
Playstation 3 80gb
Various computers and hardware, Win xp, Win 7,
1.07 firmware