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Author Topic: Unknown CMP Return code 37  (Read 34816 times)

tenmast

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Unknown CMP Return code 37
« on: March 09, 2009, 05:36:12 AM »
I am getting this return code when I try to grow one of my volumes, any idea what this means and how do I correct what ever is causing the problem.

ARussell
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arod

  • Guest
Re: Unknown CMP Return code 37
« Reply #1 on: March 09, 2009, 08:50:46 AM »
What firmware version are you running? Where exactly are you receiving that code.. from the logs?
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tenmast

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Re: Unknown CMP Return code 37
« Reply #2 on: March 09, 2009, 09:25:57 AM »
i am running firmware version 2.5.2.81, and yes it is  in the logs.
When i actually try to grow the volume the message that I get at that time is "Failed to grow volume" and the log shows the  Unknown CMP message.

ARussell

This is the actual message from the log
Category:
Management
Severity:
Warning
EventID:
Warning Text
Source:
SMIS
Summary:
Unknown CMP return code (37) returned
 
Sequence ID
1595
Text
Unknown CMP return code (37) returned.
File
CMPMessageHeader
Func
getReturnCode
Line
137
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☠

  • Codex Borgia
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Re: Unknown CMP Return code 37
« Reply #3 on: March 09, 2009, 11:02:25 AM »
37 eh?

What type of volume are you growing? how much are you growing it.how much space does each drive have?

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tenmast

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Re: Unknown CMP Return code 37
« Reply #4 on: March 09, 2009, 11:34:36 AM »
IT is a parity volume, it 2TB now with three drives i am trying to grow it to 3TB across 4 drives. All are 1TB drives.
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arod

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Re: Unknown CMP Return code 37
« Reply #5 on: March 09, 2009, 11:37:02 AM »
What kind of drives are you using? (Who is the manufacturer)
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tenmast

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Re: Unknown CMP Return code 37
« Reply #6 on: March 09, 2009, 11:41:15 AM »
Western Digital
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arod

  • Guest
Re: Unknown CMP Return code 37
« Reply #7 on: March 10, 2009, 10:07:41 AM »
Can you grow the volume to something less than a TB. Try 500GB and see if that makes a difference. Also are you trying to grow the volume from the management port? Are all the drives in the SAN the same size or are they different?
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tenmast

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Re: Unknown CMP Return code 37
« Reply #8 on: March 10, 2009, 10:16:41 AM »
IT is currently 2TB, so I cannot grow it to anything less I can try growing a different volume.
All of the drives in the unit are not the same size but all of the drives that I am trying to use with the initial volume are of the same size all are 1TB.
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arod

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Re: Unknown CMP Return code 37
« Reply #9 on: March 10, 2009, 01:58:50 PM »
I don't mean to reduce from 2TB.. Try adding to the 2TB but not entering the full 3TB (e.g. 2.5TB). Or see if you can do it in GB's
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tenmast

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Re: Unknown CMP Return code 37
« Reply #10 on: March 11, 2009, 07:01:41 AM »
Ok,

I tried growing the volume from 2000GB to 2500GB same error, then i went down the list per se untill I got to 2100 and it worked.

This is a bit strange especially since I ahve almost 2TB of space available across the entire unit. After it finishes this task I will try to grow it by another 200GB  and see what happens
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arod

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Re: Unknown CMP Return code 37
« Reply #11 on: March 11, 2009, 08:49:07 AM »
Thanks.. please do keep us posted. I'd like to try and replicate your setup here in house. What raid settings do you have again? Any additional info you think that will be helpful will be appreciated. I want to try and replicate your setup exactly how you have it.
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tenmast

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Re: Unknown CMP Return code 37
« Reply #12 on: March 11, 2009, 11:00:50 AM »
Our Xstack is populated with 13 drives.

4 - WDC 2500ys 250GB - in a Stripe/Mirror which is 464.4GB in size
The other eight drives have multiple extents that support 4 other volumes.

1 - The 2TB volume that is now 2.2TB after issueing two grow commands of 1000MB
2 - A 800GB volume that supports a Xen Virtual Server
3 - A 250GB Volume that supports a backup for some workstations
4 - Last but not least a 100GB volume taht supports the web server farm.

As I mentioned before it is on firmeware version 2.5.1.81
All of the disks are WD ranging from 250Gb to 1TB
And I have a total of 5 connected Initiators 1 per volume

I have 7.05TB availalbe and it is reporting 5.44 in use (although I cannot account for that)
and I have one drive that seems to be stuck in a "Down Drive" state that I cannot cancel or resume


Hopefully this is enough information.
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tenmast

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Re: Unknown CMP Return code 37
« Reply #13 on: March 11, 2009, 12:21:01 PM »
I forgot to mention that the last 4 volumes are all parity ( Should be raid 5) the unit handled the parity settings
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arod

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Re: Unknown CMP Return code 37
« Reply #14 on: March 11, 2009, 01:23:36 PM »
Can you post a screenshot of your physical storage tab?
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