• April 13, 2021, 10:49:07 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DPR-1020 - Cannot be discovered in win7 64 bit  (Read 9066 times)

archproject

  • Level 1 Member
  • *
  • Posts: 5
DPR-1020 - Cannot be discovered in win7 64 bit
« on: June 21, 2014, 11:39:50 AM »

Hi there,

I just bought a DPR-1020 the PS installation was fine i was able to login to the web admin as well but I couldn't get it discovered in PS LINK or PS WIZARD.? What can I do ? I am using windows 7 64bit . Is there a firmware update of a software update. Oh yeah .. my printer is connected and seems fine. screenshot below


The firmware is


Please help me !!!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49572
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DPR-1020 - Cannot be discovered in win7 64 bit
« Reply #1 on: June 21, 2014, 02:46:21 PM »

Link>Welcome!

  • What Hardware version is your DPR? Look at sticker under DPR.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the DPR? Is DPR connected to a main host router?

Is there a main host router? Mfr and Model of host router?
Logged
Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

archproject

  • Level 1 Member
  • *
  • Posts: 5
Re: DPR-1020 - Cannot be discovered in win7 64 bit
« Reply #2 on: June 22, 2014, 07:57:32 AM »

Link>Welcome!

  • What Hardware version is your DPR? Look at sticker under DPR.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the DPR? Is DPR connected to a main host router?

Is there a main host router? Mfr and Model of host router?

Hi thanks for replying.

Hardware version : A2
Firmware Version : 1.03
Region : Asia (bought it in Malaysia using in Brunei)
Connection : Wired to a switch connected to my ShareCenter and Desktop. And switch is connected to my Wireless router. So the computer which is not able to discover the printserver is the desktop which is connected via switch with the share center.

My Main Host router is a wireless router.
TrendNet Wireless N Gigabit Router TEW-639GR

The above router is connected to a switch
Trendnet Gigabit Switch TEG-S81g (unmanaged)

The above Switch is connected to
Desktop
ShareCenter
Print Server DPR-1020

I hope this information can help
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49572
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DPR-1020 - Cannot be discovered in win7 64 bit
« Reply #3 on: June 22, 2014, 09:04:15 AM »

Do other devices see and can connect to the DPR?

Disable any 3rd party security SW on the desktop temporarily.
Can you manually enter the IP address of the DPR in printers and devices to add the printer when your installing the printer in Windows?
Logged
Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.