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D-Link DSL Modem/Routers => Other DSL modem/routers => Topic started by: paolocorpo on August 21, 2013, 05:23:36 AM

Title: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 05:23:36 AM
I bought a new modem/router DSL-2740R B1 with firmware EU_1.00

I had a issue: a notebook connected in WIFI LAN was not able to open a share folder of an PC connecetd to WIFI LAN
SO i decided to upgrade firmware using this file DSL-2740R B1 UK 1.02 20130709.bin

After this upgrading an assembled PC win 7 Ultimate + SP1 with network board DLINK DWL-G510 C2 with last firmware (DWL-G510_drv_RevC_v5.20-s0038-20090909) has always issue: sometimes lows the connection to router, sometimes the internet is very slow and often th einternet is not running without yellow triangle icon

I have other several devices conncted and i have not issue with them !!

This PC has never had issue with previous model of router DSL-G624T
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 06:50:45 AM
Does a wired LAN cable connection from the Windows 7 PC to the modem work?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 08:22:59 AM
Many thanks for the support

Now i can't try with a wired connection because the nearest phone plug is not available
SSID is changed and completely different
I tried mixed B,G,N, only G; i can try only N because my PCI card wifi adapter is G
Until now i used only the default channel width 20, i will use 20/40 too
Until now i used channel 6 (default);: i will try 1
Until now i used with WPA-personal with TPIK and WPA2-personal with AES
I have connected to the router several devices (notebook, tablet, smartphone to a max number of 6-8)
Yes i have a cordless phone (not change if it is switched off)
Yes there are (at now) 3 others wifi routers; they are using channels 1 or 11
SO there are not overlapped routers

Please help me
I am not able to understand the reason why :(


You have to remember that:

1. i used until now a DSL-G624T wo a problem !!
2. i have not problem until use the 2740R B1 with firmware EU 1.00
3. I have not problem with ALL THE OTHERS CONNECTED DEVICES
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 08:29:47 AM
Try single mode G on 20/40Mhz, set a manual channel that does not over lap the other modems near by.

Ensure your Windows 7 PC wireless drivers are up to date.

Test the Windows 7 PC wired LAN cable to the back of the modem as a temporary short test to see if that works.

If all this fails, I recommend that you phone contact your regional D-Link support office and inquire about additional help and information.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 08:50:25 AM
... and about the wireless security mode ?

If i understood well to achieve the max comatibility i have to set:

SECURITY MODE: WPA-PERSONAL
WPA MODE: WPA ONLY (TPIK) or Auto (WPA or WPA2) (TPIK or AES)


Are you agree ?

And about a downgrade to EU 1.00 firmware ?? What do you think about ?
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 08:54:20 AM
Give this a try and test. Preferred security mode is WPA2 and AES only however some device may not support the AES process.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 09:02:16 AM
on datasheet of adapter DWL-G510 C2 i read:

Security
- 64/128/152-bit WEP data encryption
- WPA EAP, WPA PSK
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 09:09:19 AM
Ok so for that adapter to work, you'll need to test with WPA only and TPIK only for the best compatibility and support for that adapter.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 09:11:06 AM
OK
... and about Group Key Update Interval ??

And about a downgrade to EU 1.00 firmware ?? What do you think about ?
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 09:24:48 AM
Should need to change that since the key or password isn't changed.

If you've already updated, I don't know if downgrading will help or of you can do that with out breaking the modem and bricking it.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 10:47:22 AM
Well
i tried this setting:

802.11 Mode: B/G
Wireless channel: 6 (it is not used by other router in my range)
Channel Width: 20Mhz (there is not 20/40 option for B/G setting of for G only)
Security Mode: WPA-Personal
WPA Mode: WPA only (TKIP)

At moment ... it seems to runs well  ;)
I hope to have fixed the issue
Otherwise i will come back here :)

Many many thanks
paolo
Title: Re: D-link DSL-2740R B1 several issues (RESOLVED)
Post by: FurryNutz on August 21, 2013, 11:01:45 AM
Glad you got it working.

Come back if needed.

Enjoy.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 11:08:36 AM
It seems OK :)
As you know i setted to B/G

If i try to set to B/G/N ... i have a doubt

i have this PC with G PCI adapter + 2 notebooks with N wifi adapter + smarthone and laptop (onestly i don't know)
Is the ruoter able to use N and G at some time or it decrease to G for all ??

Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 11:23:46 AM
Ya I know that some of the DSL series modems don't offer Mixed G and N modes for some reason. I would do this, if you need N modes, I would shut off the wireless on the DSL modem and install a D-Link model DAP wireless device that can provide you with better modes of operation and support for your devices.

Something from this list of devices in the EU region could work well for you:
http://www.dlink.com/uk/en/home-solutions/connect/access-points-range-extenders-and-bridges (http://www.dlink.com/uk/en/home-solutions/connect/access-points-range-extenders-and-bridges)
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 01:05:24 PM
sometimes the connection is not fluid  ???
A web page does not open, i have to wait ...

sometime is very fast and usefull  :o

Could be an effect of distance between router and PC ?
There are more or less 5 mt as distance but there is a wall
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 01:08:35 PM
Yes distance can be a factor in the connection between the Modem and router.
5 mt?

Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 01:12:07 PM
Yes distance can be a factor in the connection between the Modem and router.
5 mt?



yes more or less ... as the crow flies
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 01:13:22 PM
what is 5 mt? meters?
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 01:16:08 PM
yes meters
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 01:25:11 PM
Also placement is critical as well:
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 01:36:25 PM
i see ...
a doubt
i have the router on a small table; a wireless phone is plugged to the some plug (with adsl filter of course) but the base is very close to the router (20 cm)
Is this a problem ?
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 01:37:58 PM
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.

Specially round other 2.4Ghz devices...
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 01:39:47 PM
i try
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 02:11:52 PM
Nothing .. and i have not good news :(

Few minutes ago i had  issues (slow surfing) ... uhm ...  ::)

I thinked: what best situation to try to switch off the cordless phone ?? :o

Well i did but ... the connection to Internet stopped with a yellow triangole icon  >:(
Some disconnection to router ... as before  :'(

TRAGEDY i have the some issue of before !!!!

My arms on the ground  :-\ :'(
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 21, 2013, 02:16:09 PM
Now i am tired
Tomorrow i try to downgrade to EU 1.00
because a thing is sure : with this old firmware i had not problems
Of course all can be (for example tha adapter G510 became out of order ... could be) but i want try
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 21, 2013, 02:17:14 PM
Can you test with your Windows PC closer to the modem? Say 2 meters away...

I would do a factory reset, send the FW file using FF or IE, if it goes, do one more factory reset then set up the modem from scratch.

Keep us posted.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 22, 2013, 12:07:38 AM
i will try to test a more closer modem

A note:
the upgrade that i have done was performed wired using this next procedure:
CONNECTED by cable to modem
RESET to default factory the modem
SETted a static IP on  oc
SWITCHED OFF Antivirus and firewall on pc
upgrade the modem
reset to defaul factory
set the modem in order to achieve Internet
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 22, 2013, 07:14:45 AM
Awesome, good job.  ;)
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 22, 2013, 07:38:51 AM
Dlink EU has suggested me to delete temporary the password of wifi connection
No good news !
Always the some problem
I have to fix the issue on my network of phone in order to connect the modem/router in a closer postion to PC
Probably i need a day :(
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 22, 2013, 07:40:26 AM
Keep us posted.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 22, 2013, 11:24:19 AM
I used a very big cable between the only plug running and the room with PC
In this way i have the router at 2 meters far wo wall or other ostacle

It is running well , wo disconnection, surfing, ALL seems OK :)

The rate is decreased (around 600 kbit/sec less than before) but probably this is cause of big cable (around 25 meters)

YOU HAVE RIGHT: the problem is the distance; the adapter DLINK DWL-G510 is unable to connect the router when it is far

Now i have to fix my internal network in order to connect the router to the phone plug wo using the big cable :)
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 22, 2013, 11:27:40 AM
Glad you found it's working with cable and shorter distance. You may want to get into a wireless AP or extender if you can't make the long wires work in place.

Hope you can get it working better for you.
Title: Re: D-link DSL-2740R B1 several issues
Post by: paolocorpo on August 22, 2013, 02:11:05 PM
I fixed the internal network of phone
Now i have the possibility to plug the modem closer the pc
The PC and others devices are wifi connected
All seems OK

The rate is decreased (ii have a legacy 7 Mbit/sec and the rate is around 4000 kbit/sec; it is less than before when the modem is plugged to the principal plug but more far than now) but probably this is cause of some kind of resistance
Title: Re: D-link DSL-2740R B1 several issues
Post by: FurryNutz on August 23, 2013, 07:30:14 AM
I would shorten the length maybe.
Ensure the phone line signals are good.

Hope it works better for you now.