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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DNS ShareCenter - My ShareCenter Frequently Loses the Date and Time Settings  (Read 14044 times)


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If a ShareCenter frequently loses the date and time settings, there is a strong possibility that the CMOS battery on the ShareCenter needs replacing. When this issue occurs, it is typically observed on older ShareCenters, as the CMOS battery is not designed to function indefinitely. If additional settings are also lost (e.g. passwords, user accounts, etc.), then the issue may be due to a defective flash ROM.

Replacing the CMOS Battery

  • Make a backup of all critical data on another physical storage medium prior to performing this procedure
  • Power-down the ShareCenter and remove the power cord and networking cables
  • Remove the HDDs, making sure to clearly label their original location for reassembly
  • Open the ShareCenter case, exposing the motherboard. Obtaining access to the motherboard may require physically removing the motherboard from the ShareCenter and may also require removing retention screws. This step may vary depending on the ShareCenter model
  • The CMOS battery is installed on the ShareCenter motherboard and can be identified as a flat silver disk. The CMOS battery location may vary depending on the ShareCenter model
  • Replace the CMOS battery with a battery of the same specification. The battery specifications will be labeled on the battery itself
  • Reassemble the ShareCenter

Note: Since this procedure is invasive and requires disassembling the ShareCenter and handling the ShareCenter motherboard, performing this procedure may invalidate the ShareCenter warranty. Please contact D-Link technical support to determine whether replacing the CMOS battery will impact your ShareCenter warranty.
« Last Edit: February 28, 2017, 10:10:36 AM by FurryNutz »
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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