D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: robcohen on November 01, 2009, 12:06:59 AM
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Hi,
Evaluating my options for a new purchase and so I'd ask you if you'd buy the DNS-343 again? I plan to use in a small office environment with mostly Win7/Vista systems and one Mac Snow Leopard machine on a gigabit wired network. This will be a place to store business files I share between systems and perhaps media files accessed with a Brite-view CinemaTube device.
I've been trying out an inexpensive IOCELL NetDisk 352-ND unit that has (finally) become stable once I updated to newer drivers found on the Ximeta.com site rather than the released ones from iocellnetworks.com. The original drivers caused an unbelievable number of problems with drives that wouldn't stay on line, would disappear and never appear again until several reboots and/or complete re-registration of the unit to all the computers.
Besides the driver issues with IOCELL, it doesn't seem possible to access the device from an arbitrary system without either installing their drivers or sharing it from one of the Windows systems. It isn't ping-able even when I reserve an ip address for it by MAC, nor does it respond to telnet or ftp and never mind it's not DLNA or UPNP compliant. So it was an $80 lesson on impulse buying at Fry's :-).
Appreciate hearing your recommendations about what you'd buy if shopping today. Not sure if I want a 2 or 4 bay device, so am thinking some about the DNS-323 as well.
Thanks in advance!
Rob
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I`d say no.
I got for low power usage NAS with redundancy which has worked ok in that aspect. I also wanted the media server part.
Unfortunately, the 343 has not kept up with PS3 updates, so I find the media server no longer working properly with the PS3.
In hindsight I should have got the QNAP 409 or 439. I had already ordered the DNS 343 when I found out about the QNAP NAS. My friends have the QNAP which seem to work flawlessly, have an active community and updates as well as an awesome feature set and many mods.
just my 2c
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I would say definitely yes. There are some things I would change about the NAS (like being able to rename volume names from Volume_1, Volume_2, etc. to a name of my choosing); however, all things considered I am very happy with this NAS.
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I have a DNS 321 and 343. Both serve my network fine and the functions I desire . I wish the DLINK was as fast as a QNAP and hot swappable. The QNAP cost is something to consider. Would like to see a future DNS NAS, maybe faster, hot swappable and on par with a QNAP.
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From the SMB standpoint, it may ultimately come down to cost. I have two DNS-343's; one at my home office and one offsite. One is setup as my primary backup/doc storage/etc. Using fun_plug and rsync, I completely mirror the primary DNS-343 to the secondary DNS-343. Since my secondary DNS-343 happens to be offsite, the rysnc is actually happening over the internet using a VPN tunnel (between two Linksys RVS4000's) -- no need for an ssh rsync connection since I get the security using the VPN tunnel. My network consists of a mix of PC's (running WinXP -- to be fair, I do not have Vista or Win 7 on my network) and Mac's with no problems for either hardware (now that I have figured out avahi and netatalk, even Time Machine works flawlessly, both for Leopard and Snow Leopard -- although there are some netatalk updates coming down the pipe that should make Time Machine even more robust on the DNS).
With the two DNS-343's and eight 2 TB drives (four in each DNS), I spent a total of USD$2,100 for two RAID 5 solutions that give me true redundancy of 6TB effective with offsite backup -- not bad for the price. If you feel like getting your hands dirty with the fun_plug, then I would say go with the DNS-343. If you want the true business support and with everything accessible via the NAS UI, then the QNAP may be the better offering.
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yes i would, although i would have sprung for bigger HDD's as migrating from 750's to 1.5's or 2T's is going to be a hassle.
i agree with thebeck that dns + ffp = goodness, and you can't get anything else that's even close to this functional or hackable for the money.
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Yes, I would buy it again, although that needs qualification. The biggest qualification is that I can't find anything remotely as capable for close to the same price.
PROs: It works (mostly), it's cheap, it can be made to work without too much effort with other OSs. (I primarily use Linux, but I can mount the units as windows share, or NFS, or use FTP. Don't see how anyone can complain too much about that many options.)
CONs: It's slow, even on a dedicated 100 mbit network.
DLink seems to have spent most of it development work on much smaller drives. Heat issues with larger drives have been going on since the beginning, and still don't seem to be solved. As long as I can go out and buy a 2 TB drive for $140, why in the world would I spend $400+ on a DNS-343 and stick 4 1/2 TB drives in it? DLink should spent a LOT (as in nearly all) time worrying about how to make the largest available drives work reliably.
It heats up at the drop of a hat. My second unit, which I still haven't determined if I'm going to return or not, boots at 44 degrees C, which is just 2 short of it's lockup point. I spent a week trying to get it to sync the drives, which requires over 25 hours. The only way I could get it done was to lower my household airconditioning to 72 degrees F, close off all the other vents in the apartment, and set the unit directly under the remaining vent. I did finally get it to sync, but now I can't load it for more than a few hours at a time without having it lock up. If I didn't have one unit running just fine, I'd assume it was a design flaw. Now I'm just trying to figure out if it's just a problem with this unit and if a replacement will resolve the problem.
For the record, I have two DNS-343s, both running 1.02A, RAID 5, and loaded with 4 Seagate 1.5 TB Barracuda drives.
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Yes, and I have bought this unit again. Weighing price vs. performance and reliability, I don't know of a better option. The DNS-343 performs as advertised, has a reasonably good firmware update history (i.e. manufacturer after-market support), and has performed reliably. I have no regrets.
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NO
reason: bad technical support experience
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Yes - good solid product... ;D
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probably not.
the shipped software is buggy and the support is marginal, at best. ive had my raid drop a few times during firmware updates and 'pulling the drive and formatting' is not acceptable. a firmware update should not break the array or cause the firmware to not recognize that it actually exists. when ssh'ing in to the box you can see it just fine, but the firmware refuses to pick it up without reformatting the entire thing. i got it for backups and data redundancy via raid but i still dont trust it.
ive been waiting for this beta code to get pushed to production for months now. no sign of when it's actually going to be released.
that said, once you funplug the box, it becomes a very powerful machine. ive compiled cold, run transmission, ftp, subversion and a few other things on it and it never has a problem with processor or freezing on me. its fast over gigabit.
i guess what im getting at is, the software is atrocious but the hardware is solid. if they got rid of the software and just let me use linux id be much happier with the product. if i was buying again, id investigate the support and community of the product i was buying more than i did.
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I am afraid not. My apologies for the negative tone of this post but this unit has caused me a lot of trouble.
I wanted to like it since I have had success with d-link products in the past but this unit has several flaws which makes me wish I had bought something else.
I have 4 1.5T seagate drives in set up as a single large raid-5 volume. I wanted to create smaller volumes because a loss of the filesystem itself would result in 4.5T worth of data down the tubes.
I was not able to find a way to create more than one safe volume. Even raid-1 looked like it would create a single raid-1 volume with the other two disks forming a stripe which result in the loss of ALL of the data on that volume with the loss of either disk. It may be possible to create multiple volumes but I wasn't able to find out how through the GUI. I've set up thousands of systems with raid volumes of every size, shape and color from Hitachi, Sun/Oracle, IBM, HP, Netapp and software RAID and I just couldn't figure it out.
The write speed is poor. With an ext3 file system I could only achieve a sustained write speed of 5 megabytes per second. By switching to ext2 I could sustain 7 megabytes per second. However, ext2 is not as safe as ext3 which means the single huge volume is even more vulnerable. I tried jumbo packets but that made little difference. My network is 1Gb/s switched (with a D-link switch). My 12 year old Sun ultra-30 that this unit was meant to replace could sustain 17 MB/s write speeds on the same network. In this day and age I had hoped for better.
I really had to struggle with the "94%" volume build problem. Now I am experiencing the lock-up problem and have had to power cycle it to bring it back then wait 2 days for the raid-5 rescync to finish. Sooner or later the filesystem will die with it then the data is lost. I don't relish having to restore the data from backup since at 7 Mb/s it would take just under 5 days to rewrite what I currently have stored on it. It would take over a week if it was full. I used to use the fun-plug add on but it's NFS server was really any faster than the one that came with one of the firmware updates.
I hope the 1.04 firmware can address some of these issues.
One thing I do like, though, is the ability to send me an email if a drive fails. I now consider this a "must have" feature on any other NAS I intend to buy. I also like to be able to check the status of the drives without having to take it off line.
It has potential, though. Some better performance and bug fixes along with an "expert mode" GUI and this thing could rock.
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Definitely not.
My reasons are purely technical. ADS support is awful. We lose our RAID builds often, even with drives I can prove work otherwise and are on the compatibility list. We find writes are VERY very slow to these systems especially compared to our Thecus devices which are similarly priced/featured.
I've been a proud supporter of D-Link for a long time and will continue using their wired/wireless network devices. However, I don't think I'll ever buy another dlink storage device and have warned others of my troubles as well.
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Definitely not. BIG NO NO
I woudn't spend a penny on Dlink products anymore I had router with really bad support now NAS device and no support. Once i sell my DNS-343 I'm moving to freenas.org which has better support then Dlink and i can build a sistem for less then $ 100
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Probably not.
I have a DNS-343 fitted with 4 x 1Tb drives at home and a QNAP TS-439 with 4 x 1 Tb drives at work.
The QNAP was a simple plug and play.
The DNS-343... wasn't. It required hours of tweaking to make it perform properly and I'm still not 100% with it. Tech support was useless - hours on the phone trying to solve the issues resulted in no progress.
In short - you get what you pay for.
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The support is rubbish. The product's basic functionality and reliability is non-existent due to its rubbish firmware.
so, no. i wont. in fact, i'm gonna try and get rid of it 2nd hand, and buy something else.
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If I were to go back in time, NO!
The out-of-the-box DNS-343 is crippled, I believe it's mainly caused by the official firmware. I've wasted many many hours of sleep and worrying about losing my data. The potential of losing my data was because I didn't buy with all the bays filled and adding new harddisks were a nightmare. It wasn't very Mac friendly, performance was slow, not able to use with Time Machine and initially there were some write access issues (which was subsequently solved by a Mac OS update). In addition, I've experienced more responsive tech support.
Having said these, if you're familiar with the UNIX shell or willing to learn about shell (not that difficult, if you've been a DOS user) and trust that there won't be any problems during the warranty period, then beneath the firmware, there's an excellent hardware, brilliant Fonz Fun Plug (FFP) community out there to answer most of your queries.
With FFP, adding new harddisk isn't a big of any issue anymore, performance is so much faster and the DNS-343 is working well with Time Machine.
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I would have to agree with most of the posters here and say no.
I mainly use mine with a mac, and straight out of the box it did not work. After a few days of resets, reformats, new configurations, new firmware, etc, I finally got it working. But even then it still freezes after prolonged lengths of usage. Sometimes it doesn't want to shut down, and it just generally feels slow and buggy. The perception is that it is regularly letting me down in one form or another, and I always have kittens when I have to turn it off by unplugging the power, but often it leaves me with no other option.
I have managed to find work arounds to most of these nuances, but I bought this device so I could dump all of my data into a safe location and never worry about it. Instead I now worry about it all the time, and have been pondering buying a backup device for this "failsafe" backup device!
And that makes me wonder why I have the device at all.
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I just saved 2 people from having the same problem we have. They ware just ad the sashier when i saw that thay have DNS-343 i told them don't buy them support is NONE and you will have just problem with them.
:)
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I just saved 2 people from having the same problem we have. They ware just ad the sashier when i saw that thay have DNS-343 i told them don't buy them support is NONE and you will have just problem with them.
To the contrary, I just recommended the DNS-343 to someone looking for an economical storage solution. Again, I think the value and performance of this unit are dependent on the technical prowess of the end-user, budget, and purpose. For many people, the DNS-343 is a solid product that more than meets their needs.
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To the contrary, I just recommended the DNS-343 to someone looking for an economical storage solution. Again, I think the value and performance of this unit are dependent on the technical prowess of the end-user, budget, and purpose. For many people, the DNS-343 is a solid product that more than meets their needs.
I can't agree, the support is substandard, they only people that were helping on this haven't replied since July, and there has been no major software release in over a year... I wish I NEVER purchased this device...
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I can't agree, the support is substandard, they only people that were helping on this haven't replied since July, and there has been no major software release in over a year... I wish I NEVER purchased this device...
You get what you pay for. The products with greater support typically cost much more.
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/Rant
Funny in the past after owning D-link routers and switches that have stood the test of time it would stand to be told the 343 would be a smart choice given the history of the company. If given the "chance" to demo a 343 there would have been laughter than a quick prayer for D-Link as they fell flat on their face. It was fantastic at first with room for improvement. Waiting patiently for improvement, the support fell short via "try this beta and pray! If it dose not work good luck! Silence!", the return policy even shorter leaving an airplane sounding paper weight in its wake. No intent to fix! Maybe because of Boxee hype. By the bye dose that not need some sort of place to store things like photos, music and videos to stream from? Something like a NAS? Well anyway thanks for nothing. Once a loyal paying customer, now... well lets say a loyal customer that may be responsible for D-link loosing tens of one dollar bills. To answer the question? Nobody that asks us will ever buy this unit or any other D-link product again. Small change you say? Well Apple is only a fruit right?
/End Rant