• March 28, 2024, 06:36:45 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: mydlink lite windows phone login failure  (Read 8541 times)

MetalHd

  • Level 1 Member
  • *
  • Posts: 2
mydlink lite windows phone login failure
« on: January 05, 2014, 11:03:24 AM »

I am getting a login failure very frequently with this app.  For days I can't log in, then one day I can.. Then back to days.  Web login works fine during failures as well.
Logged

Kakashi::.

  • Level 3 Member
  • ***
  • Posts: 270
Re: mydlink lite windows phone login failure
« Reply #1 on: January 05, 2014, 11:36:09 PM »

I am getting a login failure very frequently with this app.  For days I can't log in, then one day I can.. Then back to days.  Web login works fine during failures as well.

What model phone are you using and what version of the Windows Phone 8 are you running on your phone?
Logged

MetalHd

  • Level 1 Member
  • *
  • Posts: 2
Re: mydlink lite windows phone login failure
« Reply #2 on: January 07, 2014, 03:25:26 AM »

Nokia 928 with the latest GDR3 update.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: mydlink lite windows phone login failure
« Reply #3 on: January 24, 2014, 11:27:18 AM »

Is there any status on this? I see that the Admin has been here.

Have you phone contacted D-Link support about this MetalHd?

Users are referencing this on D-Link FB page...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

eli_lilly

  • Level 1 Member
  • *
  • Posts: 2
Re: mydlink lite windows phone login failure
« Reply #4 on: April 22, 2014, 08:59:01 AM »


I can confirm this on the Nokia Lumia 822.  Nearly every attempt to use my camera from the mydlink lite app yields a "Connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)" error.  I have two Nokia 822 phones and they both give the same error, I can connect to the camera maybe 1 time in 100 tries.  When the Win Phone app fails, I can grab my Nexus 7 and tether it to the Nokia 822, open the Android version of the app on the Nexus, and it works fine.

-E
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: mydlink lite windows phone login failure
« Reply #5 on: April 22, 2014, 09:02:00 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.

I can confirm this on the Nokia Lumia 822.  Nearly every attempt to use my camera from the mydlink lite app yields a "Connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)" error.  I have two Nokia 822 phones and they both give the same error, I can connect to the camera maybe 1 time in 100 tries.  When the Win Phone app fails, I can grab my Nexus 7 and tether it to the Nokia 822, open the Android version of the app on the Nexus, and it works fine.

-E
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

eli_lilly

  • Level 1 Member
  • *
  • Posts: 2
Re: mydlink lite windows phone login failure
« Reply #6 on: April 22, 2014, 09:04:52 AM »

If it's any help, it seemed to work fine when I first got the camera last October, but seemed to start giving the login error around Nov or Dec and essentially hasn't worked since. 

-E
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: mydlink lite windows phone login failure
« Reply #7 on: April 22, 2014, 09:11:27 AM »

If it's any help, it seemed to work fine when I first got the camera last October, but seemed to start giving the login error around Nov or Dec and essentially hasn't worked since. 

-E

You will find the contact information for D-Link customer support here: mydink - IMPORTANT POSTS & INFORMATION
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

idan

  • Level 1 Member
  • *
  • Posts: 1
Re: mydlink lite windows phone login failure
« Reply #8 on: April 25, 2014, 06:54:58 AM »

Are there any updates on this one?

I'm getting into the same issues with my Lumia 920 [connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)].
Is there an app update planned with a fix to this issue?

On iPhone and on my PC the cam seems to work well.

Thanks,
Idan
Logged

iAmSaugata

  • Level 1 Member
  • *
  • Posts: 5
Re: mydlink lite windows phone login failure
« Reply #9 on: December 16, 2014, 01:13:09 AM »

I am also having same issue with my Windows Phone 8.1 Application. I am on Lumia 620/720/730, All of them having same issue.
Logged