• March 28, 2024, 01:56:46 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: system log; "system watch-dog reboot.(code 16)"  (Read 6797 times)

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
system log; "system watch-dog reboot.(code 16)"
« on: November 18, 2017, 11:20:54 AM »


02:36 am....   Whatever code 16 means!  :o
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #1 on: November 20, 2017, 06:44:52 AM »

Never seen that before. I will try to find out what that means.
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #2 on: November 20, 2017, 03:11:00 PM »

Was there any activity in the log right before (i.e. anything that triggered the error?)

Techs will message the engineers tonight and they will probably ask for more details.
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #3 on: November 20, 2017, 09:41:57 PM »

I've never seen it either.

Nothing specific in the log.  192.168.0.100 is a local computer that logs into the DNR-202L to view.

I can get some info on through a google search.  I'm not sure if that relates to the DNR-202L. 

This menu allows to configure system to reboot, when an specific IP address does not respond, or when it detects, that the software has locked up. The detection is done in two ways: Software watchdog timer (mostly caused by hardware malfunction) device can recover itself with reboot.Oct 13, 2017
Manual:System/Watchdog - MikroTik Wiki
https://wiki.mikrotik.com/wiki/Manual:System/Watchdog

 
2017/11/15  06:20:24  admin login Ok from 192.168.0.100
2017/11/15  02:37:00  usb1 mounted successfully.
2017/11/15  02:36:51  network set to DHCP
2017/11/15  02:36:45  system power on.
2017/11/15  02:36:18  system watch-dog reboot.(code 16)
2017/11/14  13:52:16  admin login Ok from 192.168.0.100
2017/11/14  09:35:08  admin login Ok from 192.168.0.100
2017/11/14  09:34:50  network set to DHCP
2017/11/14  09:34:41  network port connected.
2017/11/14  09:34:40  network port disconnected.
2017/11/14  09:33:49  usb1 mounted successfully.
2017/11/14  09:34:00  system set to new time 2017/11/14 09:33:49.
2017/11/14  09:33:45  network set to DHCP
2017/11/14  09:33:39  system power on.
2017/11/14  09:33:06  system abnormal power off.
2017/11/14  09:25:08  admin login Ok from 192.168.0.100

Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #4 on: November 22, 2017, 09:45:26 AM »

The engineers will look into this. The US office is closed til Monday so I may not hear anything until next week.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #5 on: November 22, 2017, 10:06:14 AM »

Not seeing this in my logs...
« Last Edit: November 22, 2017, 10:07:49 AM by FurryNutz »
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #6 on: November 25, 2017, 10:28:58 AM »

The engineers will look into this. The US office is closed til Monday so I may not hear anything until next week.

This appears to be tied into the menu's and screens looking funny. This device threw a code 64 and rebooted to the odd state.

Both units have been in service for a year now.  It's pretty cold and not like in a high temp area in the home.

2017/11/25 13:14:45 system power on.
2017/11/25 13:14:22 system watch-dog reboot.(code 64)
2017/11/25 13:02:53 admin login Ok from 192.168.1.156
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #7 on: November 25, 2017, 01:14:28 PM »

I would check the power supplies on both...under load...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

briihrke

  • Level 1 Member
  • *
  • Posts: 1
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #8 on: January 14, 2018, 08:24:45 PM »

Hi,

I have seen this code 64 reboot twice now. Is there any more information about this event yet?

2018/01/10  17:35:06  system set to new time 2018/01/10 17:34:54.
2018/01/10  17:35:03  usb2 mounted successfully.
2018/01/10  17:34:56  usb1 mounted successfully.
2018/01/10  17:34:51  network set to static IP 192.168.1.75
2018/01/10  17:34:48  system power on.
2018/01/10  17:34:27  system watch-dog reboot.(code 64)
2018/01/05  07:58:53  system set to new time 2018/01/05 07:58:22.

2017/12/22  08:00:02  admin login Ok from 192.168.1.28
2017/12/22  07:18:56  system set to new time 2017/12/22 07:18:44.
2017/12/22  07:18:54  usb2 mounted successfully.
2017/12/22  07:18:46  usb1 mounted successfully.
2017/12/22  07:18:41  network set to static IP 192.168.1.75
2017/12/22  07:18:38  system power on.
2017/12/22  07:18:17  system watch-dog reboot.(code 64)
2017/12/16  15:08:47  usb2 mounted successfully.

Thanks
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #9 on: January 15, 2018, 05:06:04 AM »

Link>Welcome!

  • What Hardware version is your DNR? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNRs web page under status.
  • What region are you located?

What Mfr and model is the main host router?

Hi,

I have seen this code 64 reboot twice now. Is there any more information about this event yet?

2018/01/10  17:35:06  system set to new time 2018/01/10 17:34:54.
2018/01/10  17:35:03  usb2 mounted successfully.
2018/01/10  17:34:56  usb1 mounted successfully.
2018/01/10  17:34:51  network set to static IP 192.168.1.75
2018/01/10  17:34:48  system power on.
2018/01/10  17:34:27  system watch-dog reboot.(code 64)
2018/01/05  07:58:53  system set to new time 2018/01/05 07:58:22.

2017/12/22  08:00:02  admin login Ok from 192.168.1.28
2017/12/22  07:18:56  system set to new time 2017/12/22 07:18:44.
2017/12/22  07:18:54  usb2 mounted successfully.
2017/12/22  07:18:46  usb1 mounted successfully.
2017/12/22  07:18:41  network set to static IP 192.168.1.75
2017/12/22  07:18:38  system power on.
2017/12/22  07:18:17  system watch-dog reboot.(code 64)
2017/12/16  15:08:47  usb2 mounted successfully.

Thanks
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #10 on: January 15, 2018, 06:22:06 AM »

I've sent many emails about this but havent heard back. I will send it again.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #11 on: January 15, 2018, 06:24:00 AM »

We find that phone contact has better immediate results over using email.   ;D


I've sent many emails about this but havent heard back. I will send it again.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #12 on: January 15, 2018, 06:28:30 AM »

LOL yes it does  ;)
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: system log; "system watch-dog reboot.(code 16)"
« Reply #13 on: January 15, 2018, 12:06:51 PM »

Hi,

I have seen this code 64 reboot twice now. Is there any more information about this event yet?

2018/01/10  17:35:06  system set to new time 2018/01/10 17:34:54.
2018/01/10  17:35:03  usb2 mounted successfully.
2018/01/10  17:34:56  usb1 mounted successfully.
2018/01/10  17:34:51  network set to static IP 192.168.1.75
2018/01/10  17:34:48  system power on.
2018/01/10  17:34:27  system watch-dog reboot.(code 64)
2018/01/05  07:58:53  system set to new time 2018/01/05 07:58:22.

2017/12/22  08:00:02  admin login Ok from 192.168.1.28
2017/12/22  07:18:56  system set to new time 2017/12/22 07:18:44.
2017/12/22  07:18:54  usb2 mounted successfully.
2017/12/22  07:18:46  usb1 mounted successfully.
2017/12/22  07:18:41  network set to static IP 192.168.1.75
2017/12/22  07:18:38  system power on.
2017/12/22  07:18:17  system watch-dog reboot.(code 64)
2017/12/16  15:08:47  usb2 mounted successfully.

Thanks

Are your menus also going bad?
Logged