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Author Topic: Ethernet connected camera that I can only access if I'm on my home network  (Read 1970 times)

mss.97512ku

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Ethernet connected camera that I can only access if I'm on my home network
« on: March 31, 2015, 07:25:15 PM »
I have two cameras one is a DCS-930L and one is a DCS-942L both are connected to my 2 in 1 router/modem thorough an eternet cable. If I'm on my home network I can access my cameras fine on the mydlink app. But if I'm trying to access my cameras remotely on the app it shows they are connected and have a cloud symbol next to them but when I click one it just continues to say "connecting" then says "could not connect". How can I resolve this issue?
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Hard Harry

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Re: Ethernet connected camera that I can only access if I'm on my home network
« Reply #1 on: March 31, 2015, 08:54:43 PM »
DId you go through the Installation wizard from the CD?

Also, what gateway do you have, pretty sure it needs to be UPnP compatible.
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mss.97512ku

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Re: Ethernet connected camera that I can only access if I'm on my home network
« Reply #2 on: April 01, 2015, 02:20:13 PM »
It's a Motorola sbg6580 router/modem. I'm sure it's upnp compatible. And yes it was run with the installation disc.
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FurryNutz

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Re: Ethernet connected camera that I can only access if I'm on my home network
« Reply #3 on: April 02, 2015, 07:48:10 AM »
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