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Author Topic: Troubleshooting trick: broadcast ping+arp log  (Read 13658 times)

Ajuchna

  • Guest
Troubleshooting trick: broadcast ping+arp log
« on: December 28, 2006, 03:50:25 PM »

Can't find a camera on your network using the camera installation wizard?

access the command prompt
start>run: cmd

ping the broadcast address
type: ping 192.168.0.255 and press enter

review the arp log
arp -a
You will see a list of all the adapters that responded, look for something in the usual DHCP range, such as 192.168.0.101
« Last Edit: December 28, 2006, 04:14:34 PM by Alex Juchna »
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nrepani_svr_dcanalr

  • Guest
Re: Troubleshooting trick: broadcast ping+arp log
« Reply #1 on: May 21, 2007, 02:33:00 PM »

nice trick..we will try it as soon as we get the same problem with our cameras. By the way, any reasons why our software fails to see our cameras?
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AWDL

  • Level 3 Member
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  • Posts: 335
Re: Troubleshooting trick: broadcast ping+arp log
« Reply #2 on: May 21, 2007, 02:49:20 PM »

Time and lack of chatiness probably. You can try the trick above, but before using "arp -a" just run the search utility again. Let us know if that also works for you.
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