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Author Topic: Freezing problem  (Read 2460 times)

jakeST

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Freezing problem
« on: April 13, 2015, 10:26:14 AM »

Hi  i was wondering if anyone could help.

my DNS-327L keeps on freezing when i try to access certain features.

It seems to happen on Application Managament > Add Ons and the whole System Management page. I have to keep on closing chrome to get back into the GUI.

I was going to try and update to the latest version but it freezes before i can click on it.

Cheers

J

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FurryNutz

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    • Router Troubleshooting
Re: Freezing problem
« Reply #1 on: April 13, 2015, 10:57:36 AM »

PC 3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.

PC Web Browser Configurations
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
« Last Edit: April 13, 2015, 11:32:39 AM by FurryNutz »
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JavaLawyer

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Re: Freezing problem
« Reply #2 on: April 28, 2015, 08:02:50 AM »

Hi  i was wondering if anyone could help.

my DNS-327L keeps on freezing when i try to access certain features.

It seems to happen on Application Managament > Add Ons and the whole System Management page. I have to keep on closing chrome to get back into the GUI.

I was going to try and update to the latest version but it freezes before i can click on it.

Cheers

J

Try using either IE or Firefox. Please post back after you've had an opportunity to test.
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