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D-Link Wireless Routers for Home and Small Business => DIR-878 => Topic started by: hazmieharith on March 18, 2020, 05:52:41 AM

Title: Keep disconnecting from VOIP application like discord and teamspeak
Post by: hazmieharith on March 18, 2020, 05:52:41 AM
After changing from default router from my isp to dir-878 i notice that it keep disconnecting from voip apps.. in discord it would work like normal but suddenly at random times it would like silently mute/disconnected.. what is i mean by silently is because if the internet dc discord would have indicate/notify that i have disconnect from discord but the problem is, it look like everything is fine and the only way to find out that i have dc'ed is by listen if i hear anyone talking.. if no one is talking then it is 100% that i have dc'ed. i have to reconnect back to resolve the issues.. and i am pretty sure the router is the cause of this problem because with the old router i did not have any problem like this.. the problem same goes to teamspeak.. same problem

(https://i.imgur.com/05qvhVr.png)
^ this the example when it have dc'ed at this point i could not receive any packet aka voice from my friend.. you could not tell that i have dc'ed but the fact that i have to reconnect to hear my friend talking again is proving that i actually have dc'ed
Title: Re: Keep disconnecting from VOIP application like discord and teamspeak
Post by: hazmieharith on March 18, 2020, 06:01:38 AM
after some research some say it because of qos.. meanwhile some say it because of double nat.. the thing is can double nat occur when i only use 1 router? i only have a modem and dir-878 directly connected to it..
Title: Re: Keep disconnecting from VOIP application like discord and teamspeak
Post by: FurryNutz on March 18, 2020, 08:06:41 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)



Internet Service Provider and Modem Configurations
Title: Re: Keep disconnecting from VOIP application like discord and teamspeak
Post by: hazmieharith on March 18, 2020, 08:21:55 AM

Internet Service Provider and Modem Configurations

Title: Re: Keep disconnecting from VOIP application like discord and teamspeak
Post by: FurryNutz on March 18, 2020, 08:26:21 AM
Is your ONT running in router mode or bridged? I believe it has a built in router already:
https://support.huawei.com/enterprise/en/access-network/echolife-hg8240w-pid-8471292 (https://support.huawei.com/enterprise/en/access-network/echolife-hg8240w-pid-8471292)