D-Link Forums

D-Link Mobile Apps => mydlink Lite App => Topic started by: RYAT3 on March 09, 2016, 09:41:43 AM

Title: 5010l not working in app today - red X
Post by: RYAT3 on March 09, 2016, 09:41:43 AM

But all my other cams are.

They do work without cloud access with direct ip.

Probably be working again tomorrow hopefully.

Anyone else with 5010l/5020l/any other cloud camera  issues today?  Would at least confirm dlink problem  or mine.

Title: Re: 5010l not working in app today - red X
Post by: FurryNutz on March 09, 2016, 10:06:03 AM

My 933L is ok. I'm on v3.6.4 of the iOS app.

Title: Re: 5010l not working in app today - red X
Post by: manitoulinguy on March 09, 2016, 11:20:18 AM

All my cams red x except for 932l for past 12 hours in canada. Same with my relatives . Now only one 932 l remains online all the rest offline. Im hoping for a server issue as all cams accessible direct thru port forward and ip and are green lights on

Title: Re: 5010l not working in app today - red X
Post by: archibella on March 09, 2016, 11:22:01 AM

My 5020L is doing the same thing.  Works on "Local" but not remote; tried restarting the camera, reinstalling the app and logging in and out but none of those have worked. 

Title: Re: 5010l not working in app today - red X
Post by: FurryNutz on March 09, 2016, 11:25:15 AM

This maybe a service issue with your regional MDL services site. I recommend you phone contact D-Link support and ask them about this.

Try power cycling the ISP modem, main host router and camera to see if services come back.

Title: Re: 5010l not working in app today - red X
Post by: FurryNutz on March 09, 2016, 12:40:12 PM

D-Link is aware of the problem and is working on it. I guess the problem started last night. Please be patient while they correct the problem.
Thank you.

Title: Re: 5010l not working in app today - red X
Post by: FurryNutz on March 10, 2016, 06:41:32 AM

Services should be back online I think.

Title: Re: 5010l not working in app today - red X
Post by: RYAT3 on March 10, 2016, 08:37:49 AM

Yup, back to normal today.

Title: Re: 5010l not working in app today - red X (RESOLVED)
Post by: FurryNutz on March 10, 2016, 09:46:14 AM

Good to hear.  ;)