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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: jangodoggy on April 28, 2018, 11:23:40 AM

Title: 2 X 932L cameras diconnecting from Mydlink
Post by: jangodoggy on April 28, 2018, 11:23:40 AM

Hi. I installed two dcs 932L cameras in our gun club and everything was working the first day. Some time after they started disconneting one at the time and was lucky to refresh the cameras in Mydlink and they worked for a day. Now they are disconnected again and i really don't know what to do? They are installed to a huawei mobile internet router, don't remember the model.

Title: Re: 2 X 932L cameras diconnecting from Mydlink
Post by: FurryNutz on May 02, 2018, 08:37:17 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.93 and .so on  DHCP (http://forums.dlink.com/index.php?topic=58017.0)

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)