D-Link Wireless Access Points For Business > DAP-2310

D-Link DAP 2230 frequent restart


Abdul Hai:

I've D-Link DAP 2230 5 No's in all our branch offices which are restarting very frequently. This has started from last one month. Can anyone suggest me & what could be the reason.

I have updated the devices with latest firmware(1.05) & done reset to factory settings, but still facing the same issue.

Given static ip address to all devices.

My observation : When ever any user(Windows-10 without latest updates / Android Phone) joins this wifi device then all the users connected to that particular wifi will get disconnected and WIFI SSID will not be displayed for 2-3 min in the wifi list.

Thanks in advance :)

Best Regards,
Abdul Hai


* What Hardware version is your DAP? Look at the sticker under the DAP.
* Link>What Firmware version is currently loaded? Found on the DAPs web page under status.
* What region are you located?
Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy

* Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
* What wireless modes are you using?
* 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
* 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
* Channel Width set for Auto 20/40Mhz or try 20Mhz only.
* Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
* What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
* What wireless devices do you have connected?
* Ensure any devices with WiFi adapter drivers are updated.
* Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
* Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?


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