• July 20, 2018, 01:59:47 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2

Author Topic: Guest wifi always on  (Read 2918 times)

sirdar

  • Level 1 Member
  • *
  • Posts: 4
Guest wifi always on
« on: October 14, 2017, 01:06:30 PM »

After update to firmware 1.20 my router will not turn off guest wifi and my signal strength is weaker, had to do emergence firmware reset back to 1.13 to get it to work right.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #1 on: October 14, 2017, 01:16:40 PM »

Link>Welcome!

  • What region are you located?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

miamigold21

  • Level 1 Member
  • *
  • Posts: 11
Re: Guest wifi always on
« Reply #2 on: October 14, 2017, 05:50:35 PM »

hello again

its true wifi guest zone(2.4 ghz) stays enabled after update 1.20 even though you disabled in the interface when you log in the router configurations page. I found out when  I was using the wifi analyzer and saw the wifi guest signal was broadcasting the 2.4 ghz signal. so I had to log in through my phone on the browser that will give you a desktop version or the mobile version so I went into the mobile version and disabled through there and no more guest popping out. I did the hard reset before and after when updating the firmware. and then when I found out about it I hard reseted again to see if it was just a glitch but it wasn't so I think the new firmware needs to patch this so no other person can piggy back on their signal.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #3 on: October 14, 2017, 07:31:46 PM »

I recommend downgrading to v1.13

hello again

its true wifi guest zone(2.4 ghz) stays enabled after update 1.20 even though you disabled in the interface when you log in the router configurations page. I found out when  I was using the wifi analyzer and saw the wifi guest signal was broadcasting the 2.4 ghz signal. so I had to log in through my phone on the browser that will give you a desktop version or the mobile version so I went into the mobile version and disabled through there and no more guest popping out. I did the hard reset before and after when updating the firmware. and then when I found out about it I hard reseted again to see if it was just a glitch but it wasn't so I think the new firmware needs to patch this so no other person can piggy back on their signal.
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

  • Administrator
  • Level 7 Member
  • *
  • Posts: 1063
Re: Guest wifi always on
« Reply #4 on: October 17, 2017, 10:23:48 AM »

A tech verified this issue and has reported it.

If you disable Smart Connect, you can then disable guest network and it won't broadcast. With smart connect enabled, guest network still broadcasts.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #5 on: October 17, 2017, 10:35:20 AM »

Thank you for the info.
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #6 on: October 20, 2017, 11:34:38 AM »

Did you stay with v1.13 or can you update and disable Smart Connect and disable GZ?

After update to firmware 1.20 my router will not turn off guest wifi and my signal strength is weaker, had to do emergence firmware reset back to 1.13 to get it to work right.
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

sirdar

  • Level 1 Member
  • *
  • Posts: 4
Re: Guest wifi always on
« Reply #7 on: October 20, 2017, 02:04:01 PM »

I stayed with 1.13 until they fix the update and the low wifi signal as well
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #8 on: October 20, 2017, 02:21:17 PM »

Ok.
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

  • Administrator
  • Level 7 Member
  • *
  • Posts: 1063
Re: Guest wifi always on
« Reply #9 on: January 02, 2018, 08:45:58 AM »

I received a BETA firmware for this issue. There are 2 firmware files you have to update in order.

ftp://FTP2.DLINK.COM/PRODUCTS/DIR-895L/REVA/BETA/DIR-895L_REVA_FIRMWARE_v1.21b04_BETA.zip

Update the "middle.magic" file first. Then the other one.

Let us know if this works for you.
« Last Edit: January 15, 2018, 08:26:10 AM by GreenBay42 »
Logged

miamigold21

  • Level 1 Member
  • *
  • Posts: 11
Re: Guest wifi always on
« Reply #10 on: January 05, 2018, 06:39:21 PM »

update magic.middle gives me firmware upgrade fail but if I skip that one to the next one it's successful please check bin. file for magic.middle I have restore to default my router also done the emergency recovery procedure and no go on it. also done upgrade procedure but still gives me the same failed message
« Last Edit: January 05, 2018, 07:56:50 PM by miamigold21 »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #11 on: January 05, 2018, 08:54:57 PM »

What is this magic middle?  ???

Doing any FW updates, please use and follow this process:
Link> >FW Update Process

update magic.middle gives me firmware upgrade fail but if I skip that one to the next one it's successful please check bin. file for magic.middle I have restore to default my router also done the emergency recovery procedure and no go on it. also done upgrade procedure but still gives me the same failed message
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

  • Administrator
  • Level 7 Member
  • *
  • Posts: 1063
Re: Guest wifi always on
« Reply #12 on: January 08, 2018, 07:19:13 AM »

Not sure why they named it magic.middle lol

I will look into the firmware not upgrading.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45301
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: Guest wifi always on
« Reply #13 on: January 11, 2018, 11:39:52 AM »

Any status on this?

I stayed with 1.13 until they fix the update and the low wifi signal as well
Logged
Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

GreenBay42

  • Administrator
  • Level 7 Member
  • *
  • Posts: 1063
Re: Guest wifi always on
« Reply #14 on: January 11, 2018, 12:16:36 PM »

Haven't heard back.  I will ask.
Logged
Pages: [1] 2