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Author Topic: DIR-895L Wifi Died  (Read 692 times)

mertol

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DIR-895L Wifi Died
« on: September 03, 2017, 12:16:22 AM »

Hi All ;

It's been just 4 days since I bought it. First three days I've experienced a few lost connections and a reset worked, though I wasn't happy that a high-end router does this.

However yesterday, suddenly all wifi SSID's disappeared , although less on the unit are all blue. Also GUI shows them as enabled. I tried disabling smart connect, changing SSID's, enabling/disabling, rebooting and finally a factory reset; none worked.

I updated the FW to 1.13b and suddenly wifi came back, however when I enabled smart connect it once back died.

My region is MEA , HW revision is A2
I upgraded to 1.13 the first date and wifi worked for 3 days afterwards

Everything else seems to work OK.

Any help appreciated

Mertol


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FurryNutz

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Re: DIR-895L Wifi Died
« Reply #1 on: September 03, 2017, 09:53:27 AM »

Link>Welcome!


  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy

  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

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Go Here>Router Troubleshooting

mertol

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Re: DIR-895L Wifi Died
« Reply #2 on: September 03, 2017, 01:26:17 PM »

Thx for the reply.

Factory reset has been performed. Yes I performed the factory reset after a FW loaded.

My internet service provider is DU and they are using an Alcatel fibre modem. This modem is working flawlessly with a link sys router and my wired systems are able to access internet.

There is no Wifi signal even 5cm away the router.

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FurryNutz

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Re: DIR-895L Wifi Died
« Reply #3 on: September 04, 2017, 01:01:29 PM »

I believe the unit maybe faulty. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable:200mb/10Mb>Motorola MB7420>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting