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Author Topic: UML290 4G USB modem not working (Verizon)  (Read 7488 times)

rweddy1

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UML290 4G USB modem not working (Verizon)
« on: November 05, 2014, 09:05:25 AM »

Hello I am unable to get my USB modem to connect to the 510L.
The modem Pantech UML290VW (LTE) shows supported on page 10 of supported devices - ftp://ftp2.dlink.com/PRODUCTS/DIR-510L/REVA/DIR-510L_REVA_SUPPORTED_DONGLE_LIST_1.00_EN.PDF

I have updated to the latest firmware 1.04

Anyone able to get this to work ?

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FurryNutz

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Re: UML290 4G USB modem not working (Verizon)
« Reply #1 on: November 05, 2014, 09:14:18 AM »

Link>Welcome!

  • What region are you located?

Follow any set up information in the user manual for this?

Might contact the ISP as well and ask if they can help get it connected...

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rweddy1

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Re: UML290 4G USB modem not working (Verizon)
« Reply #2 on: November 05, 2014, 09:16:43 AM »

Link>Welcome!

  • What region are you located?

Follow any set up information in the user manual for this?

Might contact the ISP as well and ask if they can help get it connected...
Hello I am in North America, USA.
The manual says to check website for compatible adapters, which this is.
ISP had no information on this.
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FurryNutz

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Re: UML290 4G USB modem not working (Verizon)
« Reply #3 on: November 05, 2014, 09:17:32 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rweddy1

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Re: UML290 4G USB modem not working (Verizon)
« Reply #4 on: November 05, 2014, 09:35:04 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Thanks, how can I find this number?
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FurryNutz

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rweddy1

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Re: UML290 4G USB modem not working (Verizon)
« Reply #6 on: November 05, 2014, 11:38:35 AM »

http://support.dlink.com/search.aspx
yea I went there, also tried support but no emial or phone options, and knowledge base was no help.

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FurryNutz

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Re: UML290 4G USB modem not working (Verizon)
« Reply #7 on: November 05, 2014, 12:23:28 PM »

Did you input th model and a search term, after that it should bring up options...

Should see a contact button after you select Go...

Consumer/Retail Support
24 hours a day, 7 days a week
1 (877) 453-5465
Multimedia Product Support
24 hours a day, 7 days a week
1 (888) 851-6464

« Last Edit: November 05, 2014, 12:27:52 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.