D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-933L => Topic started by: MEXVZ on May 07, 2014, 06:59:33 AM

Title: 933L No Live Video
Post by: MEXVZ on May 07, 2014, 06:59:33 AM

I have 933L camera. When I login to the camera on my LAN there is NO LIVE video displayed.
However, when I login to mydlink.com, the camera does show video.
The camera recently upgraded itself to a new firmware 1.04 and is running Agent Version 2.0.17-b62.

I tried rebooting the camera but that didn't help.

Does anyone have a similar issue or know a fix. My other cameras are all working fine both on the LAN and through the cloud.

Thanks

Title: Re: 933L No Live Video
Post by: JavaLawyer on May 07, 2014, 07:25:44 AM

Are you using mydlink over your LAN or accessing the web UI using the DCS-933L IP address?

Some things to consider:

Network Cameras - IE11 Not Fully Compatible with All Network Camera Functionality (http://forums.dlink.com/index.php?topic=58272.0)
Network Cameras - Lost "Live View" After Installing Java Version 7 Update 51 (http://forums.dlink.com/index.php?topic=57476.0)

Title: Re: 933L No Live Video
Post by: MEXVZ on May 07, 2014, 07:28:38 AM

I am using the cameras IP and the Web UI over the LAN.

Title: Re: 933L No Live Video
Post by: JavaLawyer on May 07, 2014, 07:36:06 AM

You may need to create java exceptions for the camera IP as described in one of the two threads that I posted.

Title: Re: 933L No Live Video
Post by: MEXVZ on May 07, 2014, 07:38:00 AM

OK I will give those a go and report back.
Thanks very much.

Title: Re: 933L No Live Video
Post by: MEXVZ on May 07, 2014, 07:54:01 AM

Fantastic. Worked like a charm.
The issue was with Java so I followed the second link and got it working.
Thanks very much for the help.

Title: Re: 933L No Live Video
Post by: JavaLawyer on May 07, 2014, 08:04:26 AM

Glad to help. Java has a way of playing havoc on these cameras.  ;)