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Author Topic: Cannot Map drives DNS-323  (Read 31218 times)

HSishi

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  • Posts: 73
Re: Cannot Map drives DNS-323
« Reply #15 on: February 04, 2011, 03:05:41 PM »

Windows Vista and Windows 7 want a special driver ("PnP-X support ..."). You can DL it either via

http://www.dlink.com/products/?pid=509 -> Support ressources - Drivers or use the direct link to DLINK's FTP server:

ftp://ftp.dlink.com/Multimedia/dns323/Drivers/dns323_driver_PNPX_102.zip

The package includes 32 and 64 bit drivers.

Hope it helps.

//HSishi
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RC_cat

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  • Posts: 3
Re: Cannot Map drives DNS-323
« Reply #16 on: February 08, 2011, 05:30:19 AM »

Windows Vista and Windows 7 want a special driver ("PnP-X support ..."). You can DL it either via

http://www.dlink.com/products/?pid=509 -> Support ressources - Drivers or use the direct link to DLINK's FTP server:

ftp://ftp.dlink.com/Multimedia/dns323/Drivers/dns323_driver_PNPX_102.zip

The package includes 32 and 64 bit drivers.

Hope it helps.

//HSishi

Sorry, but how I use this drivers in W7?  ???
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littlecooldude

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  • Posts: 15
Re: Cannot Map drives DNS-323
« Reply #17 on: March 13, 2011, 12:52:28 PM »

Sorry I haven't replied sooner, I just kind of gave up for a while, I'm going to try this driver out.  Also I noticed that my wifes laptop is conflicting with my own, in event viewer i'm getting a bunch of MASTER BROWSER Conflicts with it.  Could this be the reason for the DNS-323 not mapping?

Edit - I too need assistance, all I see is DLL and INF files, were in Device manager would I install this through the INF?
« Last Edit: March 13, 2011, 12:54:39 PM by littlecooldude »
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opti

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  • Posts: 5
Re: Cannot Map drives DNS-323
« Reply #18 on: March 13, 2011, 05:21:39 PM »

Do you actually need the driver? I have installed a DNS323 on two W7 machines so far without the drivers...
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fordem

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  • Posts: 2168
Re: Cannot Map drives DNS-323
« Reply #19 on: March 13, 2011, 05:52:33 PM »

No - you don't need the drivers to access data from windows 7 - you do need them to stop Windows from telling you it's an unknown device (if you get that message, you may not)
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

littlecooldude

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  • Posts: 15
Re: Cannot Map drives DNS-323
« Reply #20 on: March 13, 2011, 06:17:16 PM »

I'm not getting any unknown device.  This problem is just ridiculous.... I can ping the IP, when i do the cmd to see all the master browsers on the network, my PC is the only one, but the MAC Address of the DNS-323 shows all 00:00:00:00 etc.

However I was able to map the drive after i did a factory reset on the NAS. then again, I can't connect.  When I try to connect via IP or DomainName it says its not available.

Wish I never bought this thing, DLink Tech Support seems to not know how to troubleshoot the issue, all I was told was to reset, and reseat drives.

Edit: I can FTP into the NAS just fine using the IP address....
« Last Edit: March 13, 2011, 06:20:33 PM by littlecooldude »
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blackbox

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  • Posts: 34
Re: Cannot Map drives DNS-323
« Reply #21 on: March 14, 2011, 12:07:12 AM »

Post the following information:
LAN IP address of the router eg: 192.168.1.1
DHCP range that is set in the router eg: 192.168.1.2 to 192.168.1.100
How many PC's on the network?

Under the LAN tab in the DNS-323 web interface:
What is the link speed set to, Auto, 100 or 1000?
Is the IP address set to static?
What is the IP address?
What is the subnet mask?
What is the gateway setting?
What are the DNS server settings?

Are jumbo frames enabled or disabled?

What firmware version are you using in the DNS-323?

What antivirus and firewall software is being used?

Let's say the IP address of the DNS-323 is 192.168.1.101. What happens if you click start, run, then in the run box type the following:
\\192.168.1.101
click ok.
or
\\192.168.1.101\
click ok.
If this works (which it should) then the DNS-323 can be mapped as a network drive using the IP address eg: \\192.168.1.101 or \\192.168.1.101\ or \\192.168.1.101\mydirectory or \\192.168.1.101\mydirectory\

I am on a Unix box so I can't try it, however, I think you get the idea.  ;D
« Last Edit: March 14, 2011, 12:17:36 AM by blackbox »
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littlecooldude

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  • Posts: 15
Re: Cannot Map drives DNS-323
« Reply #22 on: March 14, 2011, 06:23:55 AM »

I'll do it again but I've already done everything you said.....

LAN IP address of the router eg: 192.168.0.1
DHCP: 192.168.0.12-192.168.0.100  (My ISP changed the DHCP Range so no conflictc)
PCs: 2
Devices: PS3,DNS-323

DNS-323:
IP 192.168.0.10
Subnet: 255.255.255.0
Gateway: 192.168.0.1
No DNS server settings

Jumbo Frames Disabled
FW: 1.09
AntiVirus: ESET NOD32 (I've Disabled this to see if I can Connect)

Already did the run before, its how i connect to the shares at work: Windows Cannot Access \\192.168.0.10 Check the spelling of the name. Otherwise there might be a problem with your netowrk.  To try to indentify and resolve network problems, Click Diagnose.  Diagnose says that the machine is refusing connection.

I've also tried to trouble shoot with ISP since they provided the router, their diagnostics on it say its fine (I really dont believe them though)


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blackbox

  • Level 2 Member
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  • Posts: 34
Re: Cannot Map drives DNS-323
« Reply #23 on: March 15, 2011, 02:20:57 AM »

Try this

Reset the DNS-323 to factory default settings.

DNS-323:
Set IP to "Static IP"
IP: 192.168.0.200 (as long as 192.168.0.200 is not already used on the network)
Subnet: 255.255.255.0
Gateway: 192.168.0.1
DNS1: 198.153.192.1
DNS2: 198.153.194.1

Jumbo frames: disabled

Save all the settings. Try logging in using \\192.168.0.200

The DNS servers are from NortonDNS http://www.nortondns.com/ don't worry they are ok to use.


« Last Edit: March 15, 2011, 02:24:41 AM by blackbox »
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McPillager

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  • Posts: 91
Re: Cannot Map drives DNS-323
« Reply #24 on: March 15, 2011, 05:09:03 AM »

No - you don't need the drivers to access data from windows 7 - you do need them to stop Windows from telling you it's an unknown device (if you get that message, you may not)

Correct.
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McPillager

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  • Posts: 91
Re: Cannot Map drives DNS-323
« Reply #25 on: March 15, 2011, 05:17:13 AM »

Try this

Reset the DNS-323 to factory default settings.

DNS-323:
Set IP to "Static IP"
IP: 192.168.0.200 (as long as 192.168.0.200 is not already used on the network)
Subnet: 255.255.255.0
Gateway: 192.168.0.1
DNS1: 198.153.192.1
DNS2: 198.153.194.1

Jumbo frames: disabled

Save all the settings. Try logging in using \\192.168.0.200

The DNS servers are from NortonDNS http://www.nortondns.com/ don't worry they are ok to use.

his dhcp server is in range 0.12 - 0.100 ... if he sets 0.200 it is not going to work.

--

set a correct static ip within the range and set the dns address to 192.168.0.1. try.

TBH, i am a bit confused about the actual problem... the ip is not working? the name is not working? the mapping is not working (sometimes or at all)?


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littlecooldude

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Re: Cannot Map drives DNS-323
« Reply #26 on: March 15, 2011, 10:31:19 AM »

so you get my confusion in this... if anything the IP address should work, and that totally messed up the tech from my ISP.  The NAS lets me map with the D-Link Easy util. after say a fw upgrade/factory reset. But only for about 10 mins, then i get a cannot connect to share. by device name or IP Address.  I can Ping, I can FTP into this.  I cannot map the drive from any machine on my network.
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hambone

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  • Posts: 2
Re: Cannot Map drives DNS-323
« Reply #27 on: March 15, 2011, 12:43:30 PM »

littlecooldude,

Sounds like you've had a ton of fun with this.

Have you tried one of the following? This worked for me in my Windows 7 environment. Hope this helps!

Method 1

1. Start/run/regedit
2. Navigate to HKLM\SYSTEM\CurrentControlSet\Control\Lsa 
3. Change the LmCompatibilityLevel to 1.
4. Exit regedit
5. Reboot
6. Attempt to map to the NAS using \\IPADDRESS\Volume_1 (or the share name you defined)

Method 2

1. Click Start, Run, then type "secpol.msc" (without the quotes). This will bring up the Security Policy system window.
2. Select Local Policies > Security Options.
3. On the right, scroll down and double-click "Network Security: LAN Manager Authentication Level"
4. Change the setting to "Send LM & NTLM -- Use NTLMv2 session security if negotiated"
5. Reboot
6. Attempt to map to the NAS using \\IPADDRESS\Volume_1 (or the share name you defined)


FYI...there have been numerous issues reported with mapping network resources in Windows 7. Here's just one thread:
http://social.technet.microsoft.com/Forums/en-US/w7it****etworking/thread/53ba4e62-1679-4f03-badf-006c9bfaf7a0

If the above doesn't help, some other things to try within security policy settings are:

1. Open Network security: Minimum session security for NTLM SSP based (including secure RPC) clients and uncheck the require 128 bit.
2. Open Network security: Minimum session security for NTLM SSP based (including secure RPC) servers and uncheck the require 128 bit.

Another good link:
http://www.spacefold.com/colin/blog/post/2010/06/12/Windows-7-cant-see-SMB-based-network-attached-storage-without-a-hack.aspx

Hope this helps!
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McPillager

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  • Posts: 91
Re: Cannot Map drives DNS-323
« Reply #28 on: March 15, 2011, 01:15:33 PM »

so you get my confusion in this... if anything the IP address should work, and that totally messed up the tech from my ISP.  The NAS lets me map with the D-Link Easy util. after say a fw upgrade/factory reset. But only for about 10 mins, then i get a cannot connect to share. by device name or IP Address.  I can Ping, I can FTP into this.  I cannot map the drive from any machine on my network.

Since starting from scratch all the time is no good and since ftp and ping works let us safely assume this is not a network problem, that is your nas device is successfully assigned to an ip address and is accessible throught the lan.

So, something is wrong with windows. Please, verify the following settings:

NAS -> Setup -> Device
Workgroup = THE SAME as the PC's workgroup

NAS -> Advanced -> Network Access

Type = SMB
SMB LIST
Share=Volume_1
Path=Volume_1
User/Group=ALL
Oplocks=No
Map archive=No
R/W=Yes

NAS -> Advanced -> DHCP Server

DHCP Server=Disable

NAS -> Advanced -> LLTD
LLTD=Disable

NAS -> Advanced -> Users/Groups

FWIW, add a user with the same name as the PC user account you log in with.

Windows 7
Computer -> (right click) -> Properties -> Computer workgroup -> Change settings
Make sure the computer and the NAS are in the same workgroup.

Windows 7 SAMBA Settings (BTW, what windows version are u running?)
Network and Sharing Center -> Advanced sharing settings
Current Profile=Home or Work
Network discovery=Turn on
File and printer sharing=Turn on
Public folder sharing=Turn off
Media streaming=off (turn it off even if you need it on, just to be sure about the set up. You can always activate it later).
File sharing connections=128bit
Password protected sharing=Turn on
HomeGroup connections=All Windows to manage homegroup connections (I assume you do not have a homegroup active. If you do please disable it for the time being).

Test #1.
Open Windows Explorer -> Network.
The NAS device must be listed there.

Test #2.
(Forget about the EasySearch tool.)
Open Windows Explorer -> Computer.
On the menu bar click -> Map network drive.
Try to map the Volume_1 to a drive letter.

If the above do not work then maybe the NAS device is defective.
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blackbox

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  • Posts: 34
Re: Cannot Map drives DNS-323
« Reply #29 on: March 15, 2011, 11:34:14 PM »

his dhcp server is in range 0.12 - 0.100 ... if he sets 0.200 it is not going to work.

What you have written above is not correct as I was referring to assigning the static IP address using the DNS-323 GUI. Therefore, static IP addresses *must* be set outside the DHCP range to prevent the DHCP server assigning the same IP address to another device. This will create an IP conflict on the network.

If the static IP address is assigned using the GUI of the DNS-323 it must be outside the DHCP server range.
If the DHCP server is assigning the static IP address using the MAC address of the DNS-323, the static IP address must be within the DHCP server range.
« Last Edit: March 15, 2011, 11:49:05 PM by blackbox »
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