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Author Topic: DSL 2750U Admin Page Issue  (Read 2192 times)

Jounouchi

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DSL 2750U Admin Page Issue
« on: May 19, 2019, 06:44:10 PM »
Hi all.

Recently just change my modem router to DSL 2750U.

Details below:
HW Version: J1
FW Version: ADM-206-DSL-2750U_DRS_NOF_R2064_20180209.adm-206-dsl-2750u_drs_nof_r2064_20180209

There is one issue which is the web management page will go to Error 500 after certain times, and need to restart in order to login back the page.



I have update the firmware to latest one as mentioned above but it is still having this issue, can someone helping out or have any idea on this?

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FurryNutz

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Re: DSL 2750U Admin Page Issue
« Reply #1 on: May 20, 2019, 06:24:45 AM »
Has a factory reset and setup from scratch been performed after updating FW?
Does this happen with a different browser? IE11, Firefox or Opera?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Jounouchi

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Re: DSL 2750U Admin Page Issue
« Reply #2 on: May 21, 2019, 03:54:24 AM »
Quote from: FurryNutz on May 20, 2019, 06:24:45 AM
Has a factory reset and setup from scratch been performed after updating FW?
Does this happen with a different browser? IE11, Firefox or Opera?
Tried factory reset and it is the same.
Happens on FW 1.0.0, I upgraded the FW to 1.0.3 and still the same.

I guess not related to browser, as IE & Chrome & Safari (IOS mobile) having same behavior.

Found out this might be related to: http://forums.dlink.com/index.php?topic=55441.15
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FurryNutz

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Re: DSL 2750U Admin Page Issue
« Reply #3 on: May 21, 2019, 06:45:38 AM »
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Sounds like something D-Link needs to review...
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.