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Author Topic: Use of emergency room on 932L  (Read 13449 times)

elgiampo

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Use of emergency room on 932L
« on: April 15, 2014, 05:46:55 AM »

Because of upgrade fail, i've my dcs932l bricked. I'm trying to resolve this with the "emergency room" upgrade firmware but when i try to upload (any kind of) the firmware, the only answer is "Failed to upload image".
What can i do?

Thank's
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JavaLawyer

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DCS-932L - Firmware Upgrade Failure
« Reply #1 on: April 15, 2014, 06:25:35 AM »

If the DCS-932L firmware upload was disrupted by any form of network or power disruption, there's a good chance the camera was rendered unusable.

DCS Network Cameras - My Camera Doesn't Work Following a Failed Firmware Update
« Last Edit: February 10, 2015, 12:23:26 PM by JavaLawyer »
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elgiampo

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Re: Use of emergency room on 932L
« Reply #2 on: April 15, 2014, 08:14:07 AM »

But the emergency room works... the ip cam works too... why i can't do anything ?
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JavaLawyer

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DCS-932L - Firmware Upgrade Failure
« Reply #3 on: April 15, 2014, 12:20:42 PM »

Perhaps there's some miscommunication. . . What is an "emergency room" upgrade?
« Last Edit: April 15, 2014, 12:23:53 PM by JavaLawyer »
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elgiampo

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Re: Use of emergency room on 932L
« Reply #4 on: April 15, 2014, 02:51:59 PM »


Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)

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ReverendTed

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Re: Use of emergency room on 932L
« Reply #5 on: April 15, 2014, 05:26:46 PM »

Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)
Are you absolutely certain the device at 192.168.0.20 is the camera?
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JavaLawyer

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Re: DCS-932L - Firmware Upgrade Failure
« Reply #6 on: April 16, 2014, 04:49:18 AM »

Press reset button and insert the power cable.
Then go  to 192.168.0.20 and you will see the emergency room !
From this page you can upload the firmware... ( but don't work)



You still haven't described what the "emergency room" is.  I own this camera and there is no reference to either "emergency" nor "emergency room" within the camera firmware. Can you provide screenshots of what you're referring to?
« Last Edit: April 17, 2014, 08:45:26 AM by JavaLawyer »
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elgiampo

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Re: Use of emergency room on 932L
« Reply #7 on: April 16, 2014, 07:00:02 AM »

My screenshot about "Emergency Room" !
I'm not lunatic !  :) :)


https://www.dropbox.com/sh/x75e6036gdlxhm9/R2qfBOfpPW
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JavaLawyer

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Re: DCS-932L - Firmware Upgrade Failure
« Reply #8 on: April 16, 2014, 07:06:51 AM »

What is Ralink Technology?  This is not a D-Link UI. Never saw this before.  How are you accessing the web UI exactly?

To log into the D-Link web UI, enter the DCS-932L IP address in a web browser on PC on the same LAN as the camera.  The UI should look like this: http://support.dlink.com/emulators/dcs932l/100/upgrade.htm
« Last Edit: April 17, 2014, 08:45:35 AM by JavaLawyer »
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FurryNutz

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Re: Use of emergency room on 932L
« Reply #9 on: April 16, 2014, 07:20:21 AM »

Possible that UI is a wireless adapter client?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: DCS-932L - Firmware Upgrade Failure
« Reply #10 on: April 16, 2014, 07:46:58 AM »

Possible that UI is a wireless adapter client?  ???

Definitely not D-Link, that's for sure. The OP should instantiate a direct IP connection through a local browser.
« Last Edit: April 17, 2014, 08:45:43 AM by JavaLawyer »
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FurryNutz

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Re: Use of emergency room on 932L
« Reply #11 on: April 16, 2014, 07:51:54 AM »

Needs to confirm the IP address of .20 against other devices...Is the .20 IP address that of the DCS?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: DCS-932L - Firmware Upgrade Failure
« Reply #12 on: April 16, 2014, 07:57:53 AM »

Entering the DCS-932L IP address in a local browser will confirm whether the IP address is correct as the OP will either see the DCS-932L web UI login or something else altogether.  :o
« Last Edit: April 17, 2014, 08:45:51 AM by JavaLawyer »
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elgiampo

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Re: Use of emergency room on 932L
« Reply #13 on: April 17, 2014, 01:11:24 AM »

No connection error, the 932 is always with the red led on. no possible connection with the lan (on dhcp) .
I've read about the E.R. in the other dlink product. I've tried to connect and i've found it.
the 932l is connected to my imac with a normal cable. i've set manually the ip of my imac (192.168.0.1)
and i've found the 192.168.0.20 of the 932l.
I don't have another device connected in my mac.

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JavaLawyer

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Re: DCS-932L - Firmware Upgrade Failure
« Reply #14 on: April 17, 2014, 08:28:22 AM »

No connection error, the 932 is always with the red led on. no possible connection with the lan (on dhcp) .
I've read about the E.R. in the other dlink product. I've tried to connect and i've found it.
the 932l is connected to my imac with a normal cable. i've set manually the ip of my imac (192.168.0.1)
and i've found the 192.168.0.20 of the 932l.
I don't have another device connected in my mac.

Lets start over:

  • Perform a factory reset:  DCS Network Cameras - Factory Reset Procedure
  • Connect the DCS-932L to your router via a wired connection
  • Download the latest firmware to PC on the same LAN as the DCS-932L
  • Enter the IP address of the DCS-932L using a browser on a PC on the same LAN as the camera
  • Navigate to MAINTENANCE > Firmware Upgrade
  • Upload the new firmware
  • while still in the DCS-932L web UI, configure the wireless network settings here: SETUP > Network Setup and configure the admin password credentials
  • Run the Setup Wizard if you would like to add the DCS-932L to a mydlink account (Make sure you download the LATEST version of the setup Wizard. Older versions may not work with newer firmware)
« Last Edit: April 17, 2014, 08:46:00 AM by JavaLawyer »
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