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Author Topic: Unable to access DCS-942L via mydlink web browser.  (Read 8610 times)

spec07

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Unable to access DCS-942L via mydlink web browser.
« on: July 24, 2015, 01:12:40 AM »

Hi guys, I am having problem to access my camera via mydlink web browser. Have tried with IE, Chrome and Firefox but all return the same issue.

"Unable to access your DCS-942LB1.
If you cannot access your DCS-942LB1, please check that:
You have at least 256K of bandwidth
Your DCS-942LB1 is not being blocked by a firewall or an antivirus program"

I am able to view the camera via my iPhone "mydlink lite" app though. Any idea or solution?

Cheers!
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FurryNutz

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    • Router Troubleshooting
Re: Unable to access DCS-942L via mydlink web browser.
« Reply #1 on: July 24, 2015, 09:16:09 AM »

 
  • What region are you located?
Please review:
Links>mydlink and Browser FAQ
DCS Cloud (L) Series Camera Configuration and Mydlink.com

Also...
http://www.ghacks.net/2015/04/15/chrome-42-blocks-java-silverlight-other-plugins-by-default-now/
 http://support.dlink.com/FAQView.aspx?f=IlkzRfo0ym7ofWgtMitzCA%3d%3d

What main host router Mfr and model are you using?

Be sure to clear any browser caches aswell.
« Last Edit: August 05, 2015, 07:12:55 AM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

vabba314

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  • Posts: 10
Re: Unable to access DCS-942L via mydlink web browser.
« Reply #2 on: August 05, 2015, 03:53:22 AM »

I had the same problem.
If using IE, you need to install the D-Link Universal Media Player plug-in when requested on mydlink web page.
Furthermore, I had to set the Connection Type to Both HTTPS and HTTP in the camera's web page under Setup, HTTPS Setup, HTTPS Secure Connection.
Hope this helps.
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FurryNutz

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Re: Unable to access DCS-942L via mydlink web browser.
« Reply #3 on: August 05, 2015, 07:13:24 AM »

The new plug-in is replacing the Java one.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.